Clinical Patient Navigator (Part-Time)
Black Women's Mental Health Institute · Athol, MA · 3 wk ago
On-siteInformation Technology$19.69–$24.2/hrPart-time
About the role
The Patient Navigator manages front office functions in a dynamic outpatient wound care center, ensuring smooth operations and supporting staff.
Responsibilities
- Coordinate with leadership to optimize patient census and participate in staff meetings.
- Greet patients and visitors, answer calls, and handle communication needs, including scheduling and appointment reminders.
- Verify insurance information, obtain pre-authorizations, and enter data into databases.
- Manage patient charges, reconcile billing, and prepare documentation for providers.
- Maintain patient charts, coordinate ancillary testing, and arrange transportation as needed.
- Maintain office and medical supplies and perform general office duties.
Qualifications
- High School Diploma or GED; Associate’s degree preferred.
- At least two years of office administration experience, preferably in healthcare; medical coding experience is a plus.
Skills
- Proficiency in Microsoft Office, strong communication, organization, and time-management skills.
- Type at least 60 WPM, attention to detail, confidentiality, and ability to multitask in a fast-paced environment.
Requirements
- Ability to sit for extended periods, view screens, perform repetitive motions, and lift items up to 75 pounds with assistance.
- Work primarily in a patient care environment.
Pay
This position offers an hourly rate typically between $19.69 and $24.20, based on qualifications and other factors.