Jobs · Information Technology · Massachusetts

Clinical Patient Navigator (Part-Time)

Black Women's Mental Health Institute · Athol, MA · 3 wk ago
On-siteInformation Technology$19.69–$24.2/hrPart-time

About the role

The Patient Navigator manages front office functions in a dynamic outpatient wound care center, ensuring smooth operations and supporting staff.

Responsibilities

  • Coordinate with leadership to optimize patient census and participate in staff meetings.
  • Greet patients and visitors, answer calls, and handle communication needs, including scheduling and appointment reminders.
  • Verify insurance information, obtain pre-authorizations, and enter data into databases.
  • Manage patient charges, reconcile billing, and prepare documentation for providers.
  • Maintain patient charts, coordinate ancillary testing, and arrange transportation as needed.
  • Maintain office and medical supplies and perform general office duties.

Qualifications

  • High School Diploma or GED; Associate’s degree preferred.
  • At least two years of office administration experience, preferably in healthcare; medical coding experience is a plus.

Skills

  • Proficiency in Microsoft Office, strong communication, organization, and time-management skills.
  • Type at least 60 WPM, attention to detail, confidentiality, and ability to multitask in a fast-paced environment.

Requirements

  • Ability to sit for extended periods, view screens, perform repetitive motions, and lift items up to 75 pounds with assistance.
  • Work primarily in a patient care environment.

Pay

This position offers an hourly rate typically between $19.69 and $24.20, based on qualifications and other factors.

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