Clinical Outreach Representative

About the role

The Clinical Outreach Representative drives patient acquisition by building strategic relationships across a multi-state territory with healthcare and community organizations. They represent Equip's mission, connect people to treatment, and require an entrepreneurial and self-driven approach. This remote role involves regular field engagement, balancing virtual and in-person meetings.

Responsibilities

• Create strategies for maximizing brand reach and provider relationships within a territory.
• Cultivate new relationships and nurture existing ones through video calls, in-person meetings, events, and educational presentations—often collaborating closely with Equip’s clinical leaders to ensure impactful engagement.
• Deliver on patient acquisition and admissions goals in collaboration with various departments.
• Manage data, outreach efforts, and reports in a Customer Relationship Management to demonstrate territory performance, identify key areas for improvement, and inform future strategy.
• Effectively plan and execute regional events that drive engagement with the target professional audience.
• Deeply understand the specific territory’s needs and position Equip as a solution for providers.
• Identify inactive providers and create actionable plans and timelines to re-engage.
• Collaborate with the Referral Coordinators and Admissions team to create a stellar referral process for provider partners.
• Collaborate with the marketing, clinical operations, and payor partnership teams to effectively penetrate new markets.
• Identify local sponsorship opportunities and represent Equip at conferences.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree or higher.
• 2+ years experience in a sales or business development role, preferably in healthcare.
• Strong interpersonal skills, relationship-building expertise, and professional presence.
• Must reside in California with a strong preference based in Southern California.
• Effective communication, rapport-building, and influence at all organizational levels.
• Strong organizational skills and detail-oriented in a fast-paced fluid environment.
• Prioritize meeting goals.
• Comfortable with remote work, high autonomy, and self-motivation.
• Critical thinking for navigating challenges and rapid change.