Clinical Outcomes Program Manager

About the Role

Provides clinical leadership and oversight for the management and execution of defined clinical focus areas for a group of service lines. A dynamic leader with strong initiative, facilitation, and collaboration skills, effective and credible across all levels of the organization including medical staff and senior leadership. Solid understanding of data analysis, clinical outcome and process measures, statistical analysis, skilled in interpretation and reporting of results to different stakeholders. A strategic thinker with proven ability to translate service line vision, growth strategies, and actions that will drive clinical outcomes. Possesses a track record of success in partnership with physician and practitioner leaders for clinical quality improvement.

Responsibilities

• Assists with the design of the infrastructure to support Centra’s improvement efforts with pay-for-performance initiatives as they relate to defined clinical service lines, including Leapfrog, Anthem QHIP, U.S. News & World Report annual best hospital reports, CMS measures, and publicly reported data/Star Rating Programs.
• Serves as a subject matter expert regarding national clinical bodies of science for best practices for the assigned service lines, providing evidence-based and scientific literature to physician partners.
• Proficient user of Centra Clinical Database Systems with the ability to create reports, presentations, and present data in a clinically relevant manner to drive clinical advancement.
• Serves on Service Line committees as coordinator for the agenda, performance improvement tracking, tactics, and results, bringing collaborative suggestions and recommendations regarding best practices and implementation plans.
• Partners strongly with Quality Management and Patient Safety programs to maintain a clinically competitive edge for Centra that is patient-centered, safe, equitable, efficient, effective, and timely.
• Serves as the point of contact for hospital leadership regarding national improvement data and processes for improvement.
• Evaluates products needed to provide comparative and benchmarking quality data, including outcomes, complications, mortality, and data needs at the hospital and physician level.
• Partners with service line stakeholders on clinical data needs related to quality management and patient safety.
• Makes independent decisions regarding advancing service line teams for high-performing teams and exemplary clinical performance.
• Collaborates with physician leadership and partners with hospital leadership for the development of service line committees and teams needed to drive publicly reported and financially rewarded quality.
• Leads improvement teams at the system level.
• Prepares the needed infrastructure to keep Centra competitive with quality metrics and patient safety performance.

Requirements

• Master’s Degree in a relevant healthcare-related field, business, administration, and/or leadership required, or Bachelor’s degree plus completion of a Master’s program within 1–3 years of hire date.
• 2 years’ experience in clinical data analysis.
• Proven ability to work under pressure and meet timelines.
• Proficient in using the Microsoft Office suite of products.
• Experience working with senior-level leaders for hospitals and physician leaders.
• Highly skilled in the use of technology systems, including Electronic Medical Records, Clinical Database Systems, and the ability to search peer-reviewed clinically relevant scientific journals.

Preferred Qualifications

• Advanced Registered Nurse Practitioner (ARNP).
• Certified Professional Healthcare Quality (CPHQ).
• Certified Professional in Patient Safety (CPPS) or other clinical certification(s).

Pay

$93,920 - $140,878