Clinical Operations Supervisor - Primary Care Cabot

Job Summary

The Clinical Operations Supervisor is responsible for the day-to-day operations of the department services under the direction of the Department Director. They must support a patient-centered care culture, provide leadership, and ensure a supportive work environment.

Principle Functions

• Works cohesively with the Department Director to provide quality patient care in a Primary Care setting.
• Understands “Just Culture” and drives support for a healthy, supportive work environment.
• Coordinates department staff schedules and attends meetings as a Department Representative.
• Conducts performance evaluations and participates in the interview process.
• Provides quarterly check-ins with employees and helps create policies, protocols, and standard work processes.
• Delivers information about changes in procedures or processes and ensures appropriate staffing.
• Acts as a liaison with other departments and coordinates computer issues.
• Manages staff during staffing levels and reviews timecards for accuracy.
• May work in clinical or front office positions as needed.

JOB KNOWLEDGE & QUALIFICATIONS

• Education: High school diploma or GED, graduate of an accredited Medical Assistant program (for MA-C), Graduate of an accredited Licensed Practical Nursing program (for LPN), Graduate of an accredited school of nursing (for RN).
• Licenses: Active WA State MA-C, LPN, or RN license.
• Certifications: BLS Clinical / Leadership.
• Experience: At least 10 years’ experience as an MA-C in clinic setting, at least 10 years’ experience as an LPN in clinic setting, at least 5 years’ experience as an RN in clinic setting, shown progression of responsibility in a leadership role.

Benefit Information and Wage Transparency

WhidbeyHealth Employees who work a 0.6 FTE or higher are categorized as, “benefit eligible”. Click here for benefit information. Salary Range: $80,000 - $133,000 (Clinical-Licensed) Salary Range: $92,000 - $154,545.317 (RN)