Clinical Operations Lead - Papillion & Plattsmouth Health Centers

Position Overview

Nebraska Medicine is seeking a Clinic Operations Lead to join the Papillion Health Center team with additional coverage responsibilities at the Plattsmouth Health Center. This role will oversee daily clinic operations, coordinate staff activities, and help ensure efficient patient flow and high‑quality care delivery. The Clinic Operations Lead will partner closely with clinic leadership and healthcare providers to optimize operations, address challenges, and implement process improvements that enhance the patient and staff experience.

Why Work with Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network – Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Diversity and Inclusion – We value diverse backgrounds and experiences, reflecting the communities we serve.
• Educational Support – Up to $5,000 per year in tuition assistance, a 35 % discount at Clarkson College, and career‑advancement opportunities with covered educational costs. Support is available for staff at all stages of their healthcare careers.

Responsibilities

• Lead, direct, and coordinate clinic staff in assisting and supporting clinic operations.
• Problem‑solve and collaborate with management, providers, and clinical and support staff to ensure compliance with clinical and clerical policies and procedures.
• Maintain high levels of customer (patient) satisfaction.

Required Qualifications

• High school education or equivalent.
• Bachelor’s degree in healthcare or related field **or** equivalent combination of education/experience, including at least one year of healthcare experience (one year of experience equals one year of education).
• Ability to problem‑solve.
• Effective written and verbal communication skills.
• Ability to multi‑task.
• Organizational and leadership skills.

Preferred Qualifications

• Bachelor’s degree in healthcare.
• Medical Assistant diploma.
• Knowledge of basic medical terminology.
• Proficiency in Microsoft PowerPoint, Outlook, and Excel.

Schedule

First Shift – United States of America

• 40 hours per week
• Monday – Friday, 8 am – 5 pm