Clinical Operations Coord RN MultiSpecialties Full-time
Northwestern Medicine · Sycamore, IL · 4 days ago
On-siteMarketingFull-time
Responsibilities
- Supervise and direct the office’s clinical support staff, manage workload distribution and prioritization of tasks.
- Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals.
- Oversee and direct day to day office clinical operations within budget guidelines.
- Aid in managing providers schedule templates and optimizing patient care hours to enhance productivity.
- Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies.
- Ensure that service excellence is delivered and perform service recovery whenever necessary.
- Manage medical surgical supplies within budget.
- Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices.
- Conduct office staff meetings on a regular basis in coordination with practice leadership.
- Attend and actively participate in leadership meetings.
- Ensure that patient dignity and confidentiality are always maintained.
Qualifications
- Current state licensure or certification from an accepted accrediting institution in a clinical field.
- BSN or degree completion within two (2) years of hire.
- Licensed registered nurse.
- Minimum of five (5) years of clinical experience.
- Basic Life Support Certification from an American Heart Association accredited source.
- Effective communication and interpersonal skills.