Jobs · Marketing · Illinois

Clinical Operations Coord RN MultiSpecialties Full-time

Northwestern Medicine · Sycamore, IL · 4 days ago
On-siteMarketingFull-time

Responsibilities

  • Supervise and direct the office’s clinical support staff, manage workload distribution and prioritization of tasks.
  • Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals.
  • Oversee and direct day to day office clinical operations within budget guidelines.
  • Aid in managing providers schedule templates and optimizing patient care hours to enhance productivity.
  • Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies.
  • Ensure that service excellence is delivered and perform service recovery whenever necessary.
  • Manage medical surgical supplies within budget.
  • Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices.
  • Conduct office staff meetings on a regular basis in coordination with practice leadership.
  • Attend and actively participate in leadership meetings.
  • Ensure that patient dignity and confidentiality are always maintained.

Qualifications

  • Current state licensure or certification from an accepted accrediting institution in a clinical field.
  • BSN or degree completion within two (2) years of hire.
  • Licensed registered nurse.
  • Minimum of five (5) years of clinical experience.
  • Basic Life Support Certification from an American Heart Association accredited source.
  • Effective communication and interpersonal skills.

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