Clinical Oncology Account Manager (Philadelphia)
Quest Diagnostics · Norristown, PA · 5 mo ago
Business DevelopmentFull-time
Responsibilities
- Retain and grow oncology centers through identifying health plan leakage and up-selling the advanced oncology portfolio.
- Collaborate with the cancer center, medical affairs, pathologists to develop hematology and oncology clinical workflows to support the cancer center.
- Collaborate with precision oncology account executives, oncology business development executives, hospital account executives to support the collaborative selling model.
- Establish and strengthen support staff, lab managers, and HCP relationships with prospective customers within existing and new oncology accounts.
- Develop and execute access strategy for reach and frequency to oncology practice leadership; medical oncologists, hematologists, physicians, lab leadership, advanced access providers and support staff.
- Achieve call reach and frequency goals and targeting initiatives.
- Conduct quarterly clinical business reviews with oncology practices; include key matrix team members.
- Maintain and utilize Rx Vantage to support access to oncology practices.
- Identify, secure funding, and staff oncology regional exhibits including Oncology Nursing Society (if applicable in the market).
- Develop and maintain a business plan to retain and grow existing oncology book of business.
- Leverage resources including AMP pathologists, Oncology medical and Haystack Medical in person, virtual and conference meetings.
- Provide immediate customer support and collaborate with cross functional partners to resolve oncology customer service issues.
- Provide clinical, hematology (hematopathology) and advanced oncology subject matter expertise for associated specialty testing to provide support and solutions to oncology centers.
- Maintain and develop advanced oncology and hematology knowledge to support the oncology continuum of care and franchise portfolio.
- Specifically, knowledge of the oncology continuum of care for solid tumor and hematological malignancies.
- Conduct regular assessments of market dynamics, competitive landscape, and access barriers to identify opportunities and challenges.
- Maintain knowledge of Quest testing codes for the oncology continuum of care.
- Maintain a breadth of knowledge of all connectivity products (i.e. e-orders, e-prescribe, Quanum, physician lab alerts, and oncology EMRs).
- Prepare and present oncology proposals and bids.
- Ensure compliance with company policies and government regulations.
- Complete all administrative tasks thoroughly and promptly.
Qualifications
- Five or more years of sales experience in selling business to business with a history of documented sales success.
- Prior diagnostic or lab sales responsibility for closing new business and expanding existing relationships.
- Prior experience managing large multi-million-dollar specialty accounts.
- Prior experience with product launches in diagnostics and or lab.
- Prior experience selling to HCPs and account decision makers; prefer competitive market experience.
- Prefer hematology and oncology experience in healthcare, laboratory and/or diagnostics sales selling to medical professionals.
- Knowledge of Healthcare Industry and general economics of business.
- Ability to develop and sustain strong customer relationships; strong planning and organizational skills.
- Deep understanding of oncology and hematology continuum of care.
- Excellent oral and written communication and presentation skills.
- Solid PC skill including Microsoft Software.
- Bachelor’s Degree in Business, Marketing or the Life Sciences (Required).
- Master’s Degree (Preferred).
- Valid driver’s license (Required).