Jobs · Business Development · Pennsylvania

Clinical Oncology Account Manager (Philadelphia)

Quest Diagnostics · Norristown, PA · 5 mo ago
Business DevelopmentFull-time

Responsibilities

  • Retain and grow oncology centers through identifying health plan leakage and up-selling the advanced oncology portfolio.
  • Collaborate with the cancer center, medical affairs, pathologists to develop hematology and oncology clinical workflows to support the cancer center.
  • Collaborate with precision oncology account executives, oncology business development executives, hospital account executives to support the collaborative selling model.
  • Establish and strengthen support staff, lab managers, and HCP relationships with prospective customers within existing and new oncology accounts.
  • Develop and execute access strategy for reach and frequency to oncology practice leadership; medical oncologists, hematologists, physicians, lab leadership, advanced access providers and support staff.
  • Achieve call reach and frequency goals and targeting initiatives.
  • Conduct quarterly clinical business reviews with oncology practices; include key matrix team members.
  • Maintain and utilize Rx Vantage to support access to oncology practices.
  • Identify, secure funding, and staff oncology regional exhibits including Oncology Nursing Society (if applicable in the market).
  • Develop and maintain a business plan to retain and grow existing oncology book of business.
  • Leverage resources including AMP pathologists, Oncology medical and Haystack Medical in person, virtual and conference meetings.
  • Provide immediate customer support and collaborate with cross functional partners to resolve oncology customer service issues.
  • Provide clinical, hematology (hematopathology) and advanced oncology subject matter expertise for associated specialty testing to provide support and solutions to oncology centers.
  • Maintain and develop advanced oncology and hematology knowledge to support the oncology continuum of care and franchise portfolio.
  • Specifically, knowledge of the oncology continuum of care for solid tumor and hematological malignancies.
  • Conduct regular assessments of market dynamics, competitive landscape, and access barriers to identify opportunities and challenges.
  • Maintain knowledge of Quest testing codes for the oncology continuum of care.
  • Maintain a breadth of knowledge of all connectivity products (i.e. e-orders, e-prescribe, Quanum, physician lab alerts, and oncology EMRs).
  • Prepare and present oncology proposals and bids.
  • Ensure compliance with company policies and government regulations.
  • Complete all administrative tasks thoroughly and promptly.

Qualifications

  • Five or more years of sales experience in selling business to business with a history of documented sales success.
  • Prior diagnostic or lab sales responsibility for closing new business and expanding existing relationships.
  • Prior experience managing large multi-million-dollar specialty accounts.
  • Prior experience with product launches in diagnostics and or lab.
  • Prior experience selling to HCPs and account decision makers; prefer competitive market experience.
  • Prefer hematology and oncology experience in healthcare, laboratory and/or diagnostics sales selling to medical professionals.
  • Knowledge of Healthcare Industry and general economics of business.
  • Ability to develop and sustain strong customer relationships; strong planning and organizational skills.
  • Deep understanding of oncology and hematology continuum of care.
  • Excellent oral and written communication and presentation skills.
  • Solid PC skill including Microsoft Software.
  • Bachelor’s Degree in Business, Marketing or the Life Sciences (Required).
  • Master’s Degree (Preferred).
  • Valid driver’s license (Required).

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