Clinical Oncology Account Manager (Chicago, IL, N. IN)

Responsibilities

• Retain and grow oncology centers through identifying health plan leakage and up-selling the advanced oncology portfolio.
• Collaborate with the cancer center, medical affairs, pathologists to develop hematology and oncology clinical workflows to support the cancer center.
• Collaborate with precision oncology account executives, oncology business development executives, hospital account executives to support the collaborative selling model.
• Establish and strengthen support staff, lab managers, and HCP relationships with prospective customers within existing and new oncology accounts.
• Develop and execute access strategy for reach and frequency to oncology practice leadership; medical oncologists, hematologists, physicians, lab leadership, advanced access providers and support staff.
• Achieve call reach and frequency goals and targeting initiatives.
• Conduct quarterly clinical business reviews with oncology practices; include key matrix team members.
• Maintain and utilize Rx Vantage to support access to oncology practices.
• Identify, secure funding, and staff oncology regional exhibits including Oncology Nursing Society (if applicable in the market).
• Develop and maintain a business plan to retain and grow existing oncology book of business.
• Leverage resources including AMP pathologists, Oncology medical and Haystack Medical in person, virtual and conference meetings.
• Provide immediate customer support and collaborate with cross functional partners to resolve oncology customer service issues.
• Provide clinical, hematology (hematopathology) and advanced oncology subject matter expertise for associated specialty testing to provide support and solutions to oncology centers.
• Maintain and develop advanced oncology and hematology knowledge to support the oncology continuum of care and franchise portfolio.
• Conduct regular assessments of market dynamics, competitive landscape, and access barriers to identify opportunities and challenges.
• Maintain knowledge of Quest testing codes for the oncology continuum of care.
• Maintain a breadth of knowledge of all connectivity products (i.e. Care 360, e-orders, e-prescribe, Quanum, physician lab alerts, and oncology EMRs).
• Prepare and present oncology proposals and bids.
• Ensure compliance with company policies and government regulations.
• Complete all administrative tasks thoroughly and promptly.

Qualifications

• Five or more years of sales experience in selling business to business with a history of documented sales success.
• Prior diagnostic or lab sales responsibility for closing new business and expanding existing relationships.
• Prior experience managing large multi-million-dollar specialty accounts.
• Prior experience with product launches in diagnostics and or lab.
• Prior experience selling to HCPs and account decision makers; prefer competitive market experience.
• Prior hematology and oncology experience in healthcare, laboratory and/or diagnostics sales selling to medical professionals.
• Knowledge of Healthcare Industry and general economics of business.
• Ability to develop and sustain strong customer relationships; strong planning and organizational skills.
• Deep understanding of oncology and hematology continuum of care.
• Excellent oral and written communication and presentation skills.
• Solid PC skill including Microsoft Software.
• Bachelor’s Degree in Business, Marketing or the Life Sciences (Required).
• Master’s Degree (Preferred).
• Valid driver’s license (Required).