Clinical Nurse Educator

About the role

The Clinical Educator (CNE) is responsible for establishing strong working relationships with patients, healthcare professionals, and internal partners. The CNE will utilize their professional skills and clinical experience to engage with healthcare providers to present company support services, educate about our disease state education resources and approved product and disease state messaging. The CNE will also gain insights from clinical teams and office staff supporting patients with Sickle Cell disease to further their understanding of the disease burden associated with Sickle Cell disease and the types of support they need for their patients.

Responsibilities

• Work closely with patients, families and care teams to provide in-depth education and resources to support and empower patients/caregivers living with Sickle Cell disease.
• Provide opportunities to make connections with other patients and caregivers affected by Sickle Cell disease.
• Deliver educational programs (in person or virtually) with patients, families and caregivers affected by Sickle Cell disease.
• Utilize approved messaging during engagements with healthcare professionals to provide disease state education and raise awareness of Sickle Cell disease and the role of the Clinical Nurse Educator.
• Effectively collaborate with cross functional partners (Hemolytic Anemia Specialists (and Patient Support Managers) on complex patient and customer issues.
• Collaborate with the advocacy team (Patient Community Ambassadors) to identify regional diseases state education initiatives.
• Collaborate effectively with team members to address needs and enhance process improvement opportunities.
• Timely follow up on committed appointments internally / externally.
• Delivers activity updates to regional colleagues, ensuring effective cross-functional collaboration within the regional team to support initiatives.
• Document all activities in appropriate CRM tools to facilitate the tracking of key metrics.
• Ensure all activities are conducted in a manner that is compliant with industry rules, regulations and company policies.

Requirements

• Bachelor’s degree, clinical background in nursing, an advance practice provider, Genetic Counseling.
• Experience working with Sickle Cell disease patients/clinics. 5+ years of related experience, including supporting patients.
• Hematology or rare disease background, Sickle Cell disease experience preferred.

Qualifications

• Exceptional communications skills (written, verbal and presentation).
• Ability to think strategically, work independently and collaborate across a diverse cross functional team, exhibiting a result driven mindset.
• Ability to travel in the US (up to 50% travel).

Skills

• Outgoing and engaging personality with a passion for Sickle Cell disease.
• Someone that can work in an urban environment.
• Comfortable creating new relationships with patients, advocates, and healthcare professionals (HCPs).
• Flexible and adaptable in their approach to meet the evolving needs of the patient community and company.
• Comfortable working in a fast paced work environment.
• Previous industry experience in roles such as Clinical Nurse Educator, Patient Education Liaison, or similar positions. Industry experience is preferred, but contract workers will also be considered.
• Commitment to building a diverse team in terms of gender, ethnicity, thought, and experiences.

Benefits

Deliberate Development. Your professional growth as one of our top priorities. Flexibility. We’re all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you’re at your best, we’re at our best.

Premium benefits package. We invest in the health, wellbeing and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team.

Competitive performance-based compensation. This includes both short- and long-term incentives that are connected to our business strategy.

Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.

Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We’re continuously looking to improve the inclusivity of our workforce.

Commitment to community. We’re an active participant in the communities that surround us – the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.

Sickle Cell Ace These roles will be patient-facing educators. Initially, as we start with zero patients, the ACE will spend time in offices and clinics creating awareness about the DSE program for SCD. The ACE will build trust and credibility with providers, encouraging them to share information about the DSE program with their patients. This will help patients enroll in the DSE program to receive support, education, and connections from the ACE.

Critical Success Factors: Outgoing and engaging personality with a passion for Sickle Cell disease. Someone that can work in an urban environment. Comfortable creating new relationships with patients, advocates, and healthcare professionals (HCPs). Flexible and adaptable in their approach to meet the evolving needs of the patient community and company. Comfortable working in a fast paced work environment. Previous industry experience in roles such as Clinical Nurse Educator, Patient Education Liaison, or similar positions. Industry experience is preferred, but contract workers will also be considered. Commitment to building a diverse team in terms of gender, ethnicity, thought, and experiences.