Clinical Nurse Coordinator - Thoracic Head Neck and Specialty Clinic

Responsibilities

• Affords physical, emotional, social, and spiritual needs and evaluates patients’ adaptation to health changes
• Develops a plan of care based on patients’ disease, symptoms, and response to treatment
• Educates patients, families, and caregivers on disease processes, treatment, side effects and symptom management
• Collaborates with inter-disciplinary team to ensure continuity of care
• Refers patients, families and caregivers as appropriate to other clinical resources/professionals such as social work, home health care, clinical nutrition, etc.
• Implements, evaluates and modifies plan of care
• Integrates research and evidence based knowledge into clinical practice
• In addition to primary responsibilities of the Registered Nurses (RN), the Clinical Nurse Coordinator (CNC) will have the following key responsibilities:
• Direct Patient Care
• Education patients and families: chemotherapy, central lines, injections, home care
• Telephone and email symptom triage
• Dressing changes, medication administration, injections
• New patient orientation
• Caregiver support
• Assessment of needs for additional supportive care resources
• Prescription refills
• Result reviews
• Indirect Patient Care
• Supportive care referrals
• FMLA paperwork, disability paperwork, Ferry passes
• Coordination of outside clinical care
• Ensuring continuity of care with outside providers
• Collaboration with research team for patients on trial
• Communication and Teamwork
• Attend regular team meetings with provider and nursing teams
• Coordination of care with ancillary services
• Delegation of tasks to appropriate team members
• Coordinating patient schedules with clinic team
• Collaboration with infusion RN and other members of the care team to assure patient needs are met
• Real-time management and escalation of issues in clinic

Qualifications

• Graduate from an accredited school of nursing
• Must have current Washington State Registered Nurse (RN) license or current NLC multistate license (MSL); and MSL primary state of residence must be updated to WA within 60 days of hire
• This requirement may be waived under specific circumstances, subject to approval
• Applicants that do not have previous oncology experience will be provided additional training and support
• Current BLS AHA Health Provider Card (or equivalent course, such as by the American Red Cross) and renewal required every two years
• Additional certification may be required dependent upon department
• Critical thinking; the ability to practice the cognitive skills of analyzing, applying standards, discriminating, information seeking, logical reasoning, predicting, and transforming knowledge
• Ability to develop clinical judgment
• Time Management skills; the ability to organize and manage time and tasks independently
• Ability to communicate effectively by looking and listening for cues, asking open-ended questions, exploring cues, using pauses, screening responses, and clarifying response
• Ability to effectively listen by using reflecting, acknowledging, summarizing, empathizing, and paraphrasing skill
• Ability to effectively provide information by checking what information the person knows already, giving small amounts of information at a time, using clear terms and avoiding jargon, avoiding detail unless it is requested, checking for understanding, and pausing and waiting for a response