Clinical Nurse Coordinator Emergency Room RN

Job Summary

The Clinical Nurse Coordinator (CNC) ensures and delivers high quality, patient-centered care and charge nurse duties in the unit/department during the designated shift. In collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance.

Essential Job Functions

• Collaborates with a multidisciplinary team to coordinate, evaluate, customize, and deliver high quality, patient-centered care.
• Exercises judgement and provides direction regarding patient care assignments using established policies/procedures.
• Operationalizes evidence-based practices to enhance patient safety and quality outcomes.
• Supports the achievement of internal/external benchmarks, accreditations, and designations.
• Ensures compliance with all policies, procedures, and regulatory standards.
• Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
• Assists with admission and discharge processes to ensure efficient throughput and high quality, patient-centered care.
• Participates in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team.
• Collects comprehensive data pertinent to the patients’ needs and situation.
• Trips the patient utilizing age, developmentally appropriate and culturally sensitive practices to prioritize and optimize patient flow, expediting those who require immediate care.
• Analyzes assessment data to determine diagnosis or issues, identifies expected outcomes, plans care, implements and evaluates progress toward the attainment of the expected outcomes.
• Communicates effectively and collaborates with patients, families and others in the conduct of nursing practice.
• Demonstrates competency in EMTALA regulations.
• PRACTICES ETHICALLY AND IN AN ENVIRONMENTALLY SAFE AND HEALTHY MANNER.
• REFLECTS CORE VALUES WHEN INTERACTING WITH CO-WORKERS, PATIENTS, FAMILY MEMBERS, AND OTHERS IN THE COMMUNITY TO FOSTER AN ENVIRONMENT WHERE EMPLOYEES ARE ENGAGED AND WHERE PATIENT CARE IS UNPARALED.
• ENSURES COMPLIANCE WITH EVIDENCE-BASED PRACTICES THAT ENHANCE PATIENT EXPERIENCE AND CUSTOMER SERVICE.
• COLLABORATES WITH SUBJECT MATTER EXPERTS AND OTHER LEADERS TO CREATE AN ENVIRONMENT OF TEAMWORK THAT SUPPORTS IMPROVED OUTCOMES AND SERVICE.
• SUPPORTS A PATIENT-FIRST PHILOSOPHY AND ENGAGES IN SERVICE RECOVERY WHEN NECESSARY.
• LEADS IN A WAY THAT INSPIRES COMMITMENT TO THE VISION/MISSION/VALUES OF THE ORGANIZATION.
• SUPPORTS THE EFFORTS OF THE FACILITY TO IMPROVE ENGAGEMENT BY OPERATIONALIZING CURRENT NURSING STRATEGIES, INCLUDING EMPLOYEE ROUNDING, HOURLY ROUNDS, AND OTHER INITIATIVES.
• FUNDS AS A RESOURCE PERSON FOR STAFF MEMBERS.
• PROVIDES COACHING, FEEDBACK, AND TRAINING TO IMPROVE PERFORMANCE AND ENGAGEMENT.
• PROvides recommendations related to interviewing, selecting, and training new staff.
• RECOMMENDS AND IMPLEMENTS COURSES OF ACTION, INCLUDING TRAINING AND DEVELOPMENT, CONFLICT RESOLUTION, PERSONNEL POLICY COMPLIANCE, COMPLETION OF PERFORMANCE EVALUATIONS, OR DISCIPLINARY ACTIONS TO ENSURE A COMPETITIVELY SUPERIOR ORGANIZATION.
• RESOLVES AND/OR CHANNELS EMPLOYEE GRIEVANCES, DISPUTES, OR CONCERNS ACCORDING TO APPROPRIATE PROCEDURES.
• ESCALATES ISSUES AS NEEDED.
• SUPPORTS PHYSICIAN PARTNERSHIPS.
• REPRESENTS THE ORGANIZATION POSITIVELY WITHIN THE COMMUNITY; PARTICIPATES IN COMPANY-SUPPORTED COMMUNITY/PATIENT EVENTS AND INSPECTIONS.
• SERVES AS THE CHARGE NURSE FOR THE UNIT, SCHEDULING STAFF AND MANAGING ALL PRACTICAL ASPECTS OF STAFF LABOR IN ACCORDANCE WITH PATIENT CARE NEEDS AND ESTABLISHED PRODUCTIVITY GUIDELINES.
• SUPPORTS PROPER INVENTORY CONTROL AND ASSISTS WITH MANAGING SUPPLIES AND EQUIPMENT.
• PERFORMS OTHER DUTIES AS ASSIGNED.
• PRACTICES AND ADHERES TO THE “CODE OF CONDUCT” AND “MISSION AND VALUE STATEMENT.”

Qualifications

• Associate Degree in Nursing or RN Diploma Required
• Bachelor's Degree in Nursing Preferred
• 1+ years applicable experience Required