Clinical Nurse Coordinator Emergency Room

About the role

Stroke response times nearly half of the national average. Cutting‑edge SPOT Technology that detects sepsis earlier than the human eye. An Enhanced Surgical Recovery program that reduces opioid prescriptions and post‑surgical readmissions. As a national learning health system, we’re transforming care delivery, advancing clinical outcomes, and empowering our nursing teams in a collaborative effort to give people a healthier tomorrow.

The Clinical Nurse Coordinator (CNC) ensures and delivers high‑quality, patient‑centered care and coordination of all functions in the unit/department during the designated shift. In collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance.

Responsibilities

• Assist with admission and discharge processes to ensure efficient throughput and high‑quality, patient‑centered care.
• Participate in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team.
• Collaborate with subject matter experts and other managers to create an environment of teamwork that supports improved outcomes and service.
• Support a patient‑first philosophy and engage in service recovery when necessary.
• Support the facility’s efforts to improve engagement by operationalizing current nursing strategies, including employee rounding, hourly rounds, and other initiatives.
• Provide recommendations related to interviewing, selecting, and training new staff; recommend and implement courses of action such as training and development, conflict resolution, personnel policy compliance, performance evaluations, and disciplinary actions.
• Assist with staff scheduling and manage all practical aspects of staff labor in accordance with patient care needs and established productivity guidelines.
• Support proper inventory control and assist with managing supplies and equipment.

Qualifications

• Advanced Cardiac Life Support (ACLS) – must be obtained within 6 months of employment start date.
• Basic Cardiac Life Support (BCLS) – must be obtained within 30 days of employment start date.
• NIH Stroke Scale certification – must be obtained within 90 days of employment start date.
• Non‑violent Crisis Intervention – must be obtained within 6 months of employment start date.
• Trauma Nursing Core Course (TNCC) – must be obtained within 1 year of employment start date.
• Registered Nurse (RN) – Associate Degree or higher.
• Emergency Nurse Pediatric Course, or Pediatric Advanced Life Support (PALS) – must be obtained within 6 months of employment start date.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Well‑being support, including free counseling and referral services.
• Paid time off, paid family leave, long‑ and short‑term disability coverage, and leaves of absence.
• 401(k) plan with a 100 % match on 3 %–9 % of pay (based on years of service).
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial‑wellbeing counseling.
• Education support through tuition assistance, student‑loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

About the organization

HCA Houston Healthcare West is a full‑service, 300+‑bed hospital serving the West Houston community for over 30 years. It provides a vast array of medical services from board‑certified physicians and nationally accredited departments, is a Certified Primary Stroke Center, and operates a three‑story cardiac and critical‑care tower in partnership with The Woman’s Hospital of Texas. The Sugar Land Cancer Center and Diagnostic Center extend additional community services. HCA Houston Healthcare is part of HCA Healthcare, a leading national provider recognized as one of the World’s Most Ethical Companies® and a major charitable‑care contributor.