Clinical Navigator - FT Weekends | Hampden Rehab

About the role

Join PAM Health Hampden’s brand‑new rehabilitation hospital opening this summer and help shape the future of patient care from the beginning. This full‑time Clinical Navigator position is the face of the hospital, meeting patients during their most challenging times and sharing the potential for success throughout their rehab stay.

Responsibilities

• Work under the direction of the Director of Business Development.
• Cultivate referral relationships, manage an assigned territory, and complete patient assessments.
• Make sales contacts and analyze referral and admission data from the assigned territory.
• Collaborate with business development team members, including the Admissions Manager, admission staff, nursing, and other internal and external staff to facilitate referral conversion.
• Provide feedback and recommendations for program development and quality‑improvement initiatives related to customer service, the referral and admission process, and patient and referral‑source satisfaction.
• Develop and maintain excellent relationships with all stakeholders, including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Requirements

• Degree in a health‑related field from an accredited college or university (preferred).
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech‑language pathology (required).
• Prior marketing and/or rehabilitation/LTACH experience (preferred).
• Minimum of two years’ experience in the designated licensed field, preferably with rehabilitation/LTACH and marketing experience.

Benefits

• Medical benefits with EPO/HDHP/HSA options, prescription coverage, Rx ’n Go, and Teladoc.
• Comprehensive dental and vision coverage.
• Employee Assistance Program (counseling, legal, financial services).
• Flexible Spending (FSA) and Health Savings (HSA) accounts.
• Life and disability insurance.
• Continuing education and tuition assistance.
• Supplemental insurance options: accident, critical illness, cancer, pet, and identity‑theft protection.
• Discounts on auto, home, cell phone, and gym memberships.
• Personal travel discounts.
• Employee bonus referral program.
• 401(k) plans with discretionary employer match.
• Generous paid benefit time.

Schedule

Availability to work between Friday and Monday.