Clinical Navigator - FT Weekends | Hampden Rehab

Job Summary

Join PAM Health Hampden's new rehabilitation hospital opening this summer and help shape the future of patient care. The role requires availability to work between Friday and Monday.

About the Role

This role is for a Clinical Navigator who will meet patients at their worst times, share success stories, and support them in achieving their goals. The Clinical Navigator works under the direction of the Director of Business Development.

Responsibilities

• Cultivate referral relationships and manage assigned territory
• Complete patient assessments
• Make sales contacts and analyze referral and admission data
• Work collaboratively with business development team members, including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion
• Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process, and patient and referral source satisfaction
• Develop and maintain excellent relationships with all stakeholders including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives

Requirements

• Education and Training: Degree in a health-related field from an accredited college or university preferred
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required
• Prior marketing and/or rehabilitation/LTACH experience preferred
• Experience: Must have a minimum of two years' experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience

Qualifications

• Results-driven
• Passionate about career
• Loves helping people

Skills

• Excellent communication skills
• Ability to build and maintain relationships
• Strong analytical skills

Benefits

• Medical Benefits
• Comprehensive dental and vision benefits
• Employee Assistance Program
• Flexible spending (FSA) and health savings (HSA) accounts
• Life and Disability insurance benefits
• Continuing education and tuition assistance opportunities
• Safety and wellness programs
• Accident, critical illness, cancer, pet, and identity theft protection insurance options
• Auto, Home, Cell Phone, and Gym Membership discounts
• Personal travel discounts
• Referral bonus program
• Discretionary employer match on 401(k) plans

Pay

Compensation is commensurate with experience.

Schedule

The role requires availability to work between Friday and Monday.