Clinical Medical Assistant

Job Description

The Clinical Medical Assistant is responsible for participating in the provision of care for patients with hematology and oncology conditions. The Clinical Medical Assistant performs a variety of patient care duties within the construct of a multidisciplinary patient care team under the direction of a physician. He or she works with additional clinical and support staff to ensure safe, effective, quality person-centered care.

• Provides all care in accordance with state and federal law as well as PCI policies, standards of practice, and prescribed workflows.
• Provides direct patient care in the Infusion Suite and Triage Department as assigned by Nurse Team Leaders and Clinical Managers.
• Displays willingness and flexibility to travel to other areas and locations as needs require.
• Demonstrates proficiency in venipuncture and management of vascular access devices.
• Performs patient assessments, including but not limited to: vital signs, height, weight, current allergies and medications, pain level, and advance directive information.
• Utilizes point of care testing as prescribed by the physician or advanced practitioner to obtain blood glucose and/or prothron time.
• Performs therapeutic phlebotomy.
• Affirms medications (oral, intramuscular, subcutaneous routes) in accordance with physician and advanced practitioner orders.
• Utilizes available software, documents all patient interventions in real time. Interventions include but are not limited to: medication administration, procedures, virtual or face-to-face education or instruction, referrals to other specialties, organizations, and support services, and phone conversations with patients or other agents.
• Follows protocols for the safe handling of biohazardous materials.
• Aids physicians or advanced practitioners with patient exams or procedures.
• Responds to emergency situations in PCI offices as directed by PCI policies.
• Responds to information requests from patients, care partners, and third-party agents and organizations.
• Educates patients and care partners on plan of care within the Medical Assistant scope of practice, i.e. subcutaneous injection technique, pre-procedure instructions, travel instructions, referrals, medication directions as prescribed by physician or advanced practitioner, lab results.
• Recognizes the roles of the interdisciplinary team, patient and family care partners and utilizes them appropriately as resources in planning patient care.
• Collaborates on referrals to support services as applicable.
• Provides clinical information to the Revenue Cycle Management Department as requested for the purposes of claims and authorizations.
• Participates in prescribed research training exercises to develop a proficient understanding of clinical trials. Applies knowledge gained to execute tasks prescribed by the trial.
• Communicates effectively with patients, care partners, members of the healthcare team, and third-party agents or organizations.
• Serves as a resource to colleagues and as a preceptor to new employees as directed by nursing leadership.
• Maintains a safe, clean work environment.
• Manages time effectively and delegates responsibility as appropriate.
• Utilizes resources in a responsible manner with a focus on cost containment.
• Accepts personal responsibility for professional development and growth.
• Demonstrates proficiency in HIPAA (Health Insurance Portability and Accountability Act) concepts.
• Attends prescribed classes and trainings as required by the organization and the clinical department.
• Performs related work as directed by the organization’s management team.

Qualifications

• Graduate of a Medical Assistant program.
• BLS Certification.
• HIPAA Requirements.
• Clinical Medical Assistant will have access to PHI and ePHI in the course of his/her duties.

Physical Requirements

• Lifting, carrying, or moving objects up to 50 pounds.
• Frequent standing and walking.
• Periods of prolonged sitting.
• Close eye work (computers, typing, reading, writing).
• Fine motor skills (Venipuncture, injections).

Environmental Conditions

• Environmental exposures include but are not limited to: Blood-borne pathogen exposure; Biohazardous waste, Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries.
• Travel may be required.
• Use of personal protective equipment, including respirators.
• Environmental conditions may vary depending on assigned work area and work tasks.

Job Type

Full-time

Pay

From $21.00 per hour

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Medical Specialty: Hematology/Oncology
• Physical Setting: Clinic/Outpatient
• Education: MA Diploma or Certification (Required)
• Experience: 1 year (Preferred)

License/Certification

• BLS Certification (Required)