Clinical Manager, Housing Support Program

We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We must preserve all substantive info, no boilerplate. Remove cookie/navigation/legal/EEO etc. Also remove duplicated lines. Must not repeat job title as heading. No Job ID/requisition numbers as headings. We need to parse the posting. Content: - About Claratel Behavioral Health (intro paragraph). This is about organization. Could be "About the role"? Actually "About the role" is typical heading for job summary. But we have "About Claratel Behavioral Health" describing organization. Could be placed under "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those headings if content matches. We have an organizational description; could fit under "About the role" maybe not exactly but we can still use "About the role" heading and put that paragraph there. Or we could create a custom heading? The instruction says use those headings for section headings (e.g. About the role, Responsibilities...). It implies we should use those headings when appropriate. It doesn't forbid other headings, but better to stick to those. So we will have sections: About the role (organization description + job summary?), Responsibilities (duties), Requirements (minimum qualifications), Qualifications (maybe preferred?), Skills (technology, interpersonal), Benefits? Not mentioned. Pay? Not mentioned. Schedule? Working conditions includes schedule (Office setting Monday-Friday 8:15am-5:00pm; however, some evening and weekend hours will be required, including HSP crisis warm line rotation). That's schedule info. So we can include Schedule section. Also we have "WORKING CONDITIONS" includes schedule and other conditions (travel, drug screen, background check, etc). Those could be part of Schedule or maybe a separate "Working Conditions" but not in list. Since schedule is part of working conditions, we can put schedule details there. Other conditions like travel, drug screen, background check, etc could be included under Requirements? Might be considered qualifications? But they are not qualifications; they are conditions. Could be omitted? The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we need to keep those details. Where to put them? Could be under a section like "Working Conditions" but not in allowed headings. However we could still create a heading if we think it's substantive; but the instruction says use those headings for section headings (e.g. About the role, Responsibilities...). It doesn't say we cannot use other headings, but suggests we should prefer those. However we need to preserve all info; we could put those details under Schedule (since schedule includes hours) and maybe also under Requirements (like must pass drug screen, background check, valid driver's license, etc). Those are more like requirements. So we can include them in Requirements section. Thus sections: - About the role: includes organization description and job summary (maybe combine). We'll put the paragraph about Claratel Behavioral Health and the job summary (the paragraph after "JOB SUMMARY"). - Responsibilities: list of duties from "DUTIES AND RESPONSIBILITIES" and also the monitoring and quality assurance bullet points? Those are also responsibilities. We'll combine. - Requirements: includes minimum qualifications (Master's degree, associate license, 3 years experience, leadership experience, tech proficiency, interpersonal skills) plus pre-employment drug screen, background check, valid Georgia driver's license, motor vehicle record, defensive driving course, agency trainings, E-Verify participation? Actually E-Verify is employer participation, not a requirement for candidate. But we can mention that selected applicant will be subject of FBI Criminal History Record Check, etc. That's a requirement. So include those. - Qualifications: maybe we could separate "Preferred qualifications" (associate license, independent license preferred). But we already included license in requirements. Could have a Qualifications section for "Preferred" but we might not need separate if we already covered. However we have "Associate license, independent license preferred" - that's a preference. Could be under Qualifications. - Skills: technology proficiency (Microsoft Word, Excel, Outlook, Teams) and interpersonal skills, lead as positive team player, enjoy working with diverse backgrounds, foster relationships with various stakeholders. Also maybe data-driven decision capabilities? That's more responsibility. - Benefits: Not mentioned. So omit. - Pay: Not mentioned. Omit. - Schedule: from WORKING CONDITIONS: Office setting Monday-Friday 8:15am-5:00pm; however, some evening and weekend hours will be required, including HSP crisis warm line rotation. Also travel throughout DBHDD Region 3 required. Ability to use computer, telephone, fax, copy and scanning machine. Those are more like working conditions but we can put under Schedule (hours) and maybe also under Requirements (travel). But schedule section should contain schedule info. We'll include hours and note about evening/weekend and travel. We must not repeat job title as heading. So no heading "Housing Support Clinical Manager". Good. We must not put Job ID/requisition numbers as headings. None present. We must remove boilerplate: EEO, equal opportunity, scam-warning, etc. Also remove duplicated lines. There are duplicated lines about pre-employment drug screening etc. We'll keep only one instance. We must preserve ALL substantive information. So we need to ensure we don't drop any important details like program description, metrics, etc. Let's extract substantive paragraphs: Intro about Claratel Behavioral Health: "Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff. If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all." Job summary: "The Housing Support Clinical Manager is an integral part of the Housing Support Program, which provides multiple supports including case management and psychosocial rehabilitation to assist individuals living in permanent subsidized housing to promote ongoing housing stability. Under general supervision, the HSP Clinical Manager provides daily support, planning, and oversight of staff providing the following types of support Assistance with housing search, leasing, and move-in processesPurchase of initial housing furnishing, deposits, household goods for the one-time move-in needsSafety and wellness checks and housing safety inspectionsDeveloping a Housing Stability Support Plan as an adjunct to an individual’s IRPEarly intervention to mitigate factors impacting housing stability (e.g., late rent payment, lease violations, tenant/landlord or property owner conflicts)Education on the roles, responsibilities, and rights of tenant(s) and the landlord/property ownerAssistance with the annual housing recertification, inspection, or voucher conversion processes" Note: The job summary seems to have missing punctuation and line breaks; we need to preserve as is but we can format nicely. DUTIES AND RESPONSIBILITIES list: - Supervise, coach, and train program personnel - Oversee and ensure compliance with contractual and regulatory requirements of DBHDD and other bodies - Demonstrate data-driven decision capabilities in daily operations and long-term planning - Role model excellent customer service with internal and external stakeholders - Provide daily programmatic supervision of staff - Ensure high quality documentation by self and staff completed in accordance with agency policy - Conduct monthly documentation reviews to ensure adherence to agency documentation guidelines - Develop potential leaders to support leadership succession - Enhance staff development by facilitating team meetings, providing monthly supervision and conducting on-going education/training - Ensure and monitor strong follow‑up for direct and indirect reports regarding their responsibilities - Monitor program budget to ensure compliance, as presented from the director - Ensure and monitor strong follow‑up for direct and indirect reports regarding their responsibilities (duplicate? Actually appears twice) - Monitor and track staff task completion to ensure role expectations are met - Coordinate communication between team and external stakeholders or DBHDD to ensure all required tasks and processes are completed - Coordinate and monitor the team to ensure all housing leases are active with stable, safe housing - Ensure staff complete all required tasks to support stable housing for clients in the GHV program - Additional duties as assigned by director Then Monitoring And Quality Assurance bullet points: - Contact attempts meet program minimum expectations of approximately two per client per month - Completion and quality of staff documentation, ensuring notes and interventions reflect clinical best practice - Program census to ensure accuracy - Metrics Team note completion rate: Team shows consistent month‑over‑month improvement in note completion rates, working toward a long‑term goal of meeting the floor of 95%, with documented improvements in note quality based on supervisor audits. - Team service hour productivity: Team achieves at least 80% of individual service hour goals each month, with trending improvements toward meeting toward 90%, shown over rolling 90‑day periods. - GHV housing leases: GHV housing maintains at least a 90% active lease rate across the total census each month. These are responsibilities as well. WORKING CONDITIONS: - Office setting Monday-Friday 8:15am-5:00pm; however, some evening and weekend hours will be required, including HSP crisis warm line rotation - Travel throughout DBHDD Region 3 required - Ability to use a computer, telephone, fax, copy and scanning machine - Must pass a pre-employment drug screen and background (fingerprint) check, have valid Georgia driver’s license and motor vehicle record, complete/pass agency-sponsored defensive driving course, as well as all other agency-required trainings. Minimum Qualifications: - Master’s degree in counseling, social work, or related field. - Associate license, independent license preferred - Three years’ experience providing case management/community support service or similar - Demonstration of leadership/management experience or increased duties in current/previous employment - Proficient with technology, electronic health records, and the following computer applications Microsoft Word, Excel, Outlook, and Teams - Possess strong interpersonal skills, lead as a positive team player, enjoy working with individuals from diverse backgrounds, and foster relationships with various stakeholders Pre-employment drug screening may be required. Selected applicant will be subject of an FBI Criminal History Record Check, and the applicant has the right to challenge the contents of their Criminal History Record Information, should they choose to do so. This employer participates in E-Verify. For more information visit Claratel – Helping make brighter tomorrows. DeKalb.CSB.is.an.equal.opportunity.employer.regarding.disability.under.VEVRRA.and.ADA Pre-employment drug screening and successful completion of a criminal history background check is required. Claratel Behavioral Health participates in E-Verify (Company ID: 226305) Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org. We need to remove EEO/equal opportunity boilerplate, scam-warning, etc. Also remove duplicated lines. So we will keep the substance: pre-employment drug screen, background check, FBI Criminal History Record Check, right to challenge, E-Verify participation (Company ID). Also mention that accommodation requests can be made to HR? That's EEO-related but maybe still substantive? It's about accommodation request; could be considered EEO but it's about process. The instruction says remove cookie/navigation/legal/EEO/equal-op