Clinical Liaison | Wiregrass Ranch Rehab

About the role

Join PAM Health Wiregrass Ranch's brand-new rehabilitation hospital opening this fall and help shape the future of patient care from the beginning. As a Clinical Navigator, you are the face of our hospital, meeting people at their worst of times and sharing our success and potential success with them.

Responsibilities

• Cultivates referral relationships, manages assigned territory, and completes patient assessments.
• Makes sales contacts and analyzes referral and admission data from assigned territory.
• Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion.
• Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process, and patient and referral source satisfaction.
• Develops and maintains excellent relationships with all stakeholders including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Requirements

• Education and Training: Degree in a health-related field from an accredited college or university preferred.
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
• Prior marketing and/or rehabilitation/LTACH experience preferred.
• Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.

Qualifications

• Must be able to work flexible hours, including evenings and weekends.
• Must have strong communication and interpersonal skills.
• Must be able to travel as needed to manage assigned territory.

Skills

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite.

Benefits

• Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc.
• Comprehensive dental and vision benefits.
• Employee Assistance Program, including counseling, legal, and financial services.
• Flexible spending (FSA) and health savings (HSA) accounts.
• Life and disability insurance benefits.
• Continuing education and tuition assistance opportunities.
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options.
• Auto, home, cell phone, and gym membership discounts.
• Personal travel discounts.
• Referral bonus program.
• Discretionary employer match for 401(k) plans.

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible, including evenings and weekends.