Clinical Liaison (Senior Living)

Summary of Duties

• Screens referrals for admissions and discusses potential admissions with the staff.
• Directs and processes admissions and serves as the liaison between the facility staff, hospitals, admitting/attending physicians, and other referral sources.
• Develops a system for coordinating, tracking, and monitoring referrals and serves as initial point-of-contact for all referrals/inquires.
• Counsels residents and family members during interviews to obtain psychosocial information and complete comprehensive assessments of the psychosocial needs of each resident.
• Completes and documents assessments as necessary and submits admission assessments and statistical reports as requested.
• Processes referrals and inquires, maintains updated communication in referral source platforms, and maintains an accurate record of available beds/units.
• Communicates the care needs and medical equipment needs of residents upon admission with the facility staff and assists as indicated.
• Obtains necessary medical records for admissions, including diagnosis, physician orders, OBRA screening, etc.
• Plans and coordinates special events and community engagement initiatives that promote facility services to potential residents and families.
• Assumes additional responsibilities and special projects as assigned or needed.

Requirements

• Must possess a degree in Nursing or business related field. Bachelor Degree preferred.
• Minimum of two (2) years clinical or healthcare admissions/marketing experience required.