Clinical Liaison (RN)

Responsibilities

• Proactively grow the organization by identifying new opportunities, building strong referral relationships, and representing the company in the community.
• Act as a trusted, compassionate resource, educating patients and families about hospice services and guiding them through enrollment.
• Strengthen partnerships with healthcare providers, ensure smooth communication between referral sources and clinical teams, and manage timely follow-ups and documentation.
• Drive awareness and growth by educating stakeholders, analyzing referral trends, staying informed on market dynamics, and positioning the organization as a trusted leader in the community.

Requirements

• Absolutely required: A Registered Nurse (RN) or an individual with an advanced clinical degree.

Qualifications

• Strong verbal and written communication skills with ability to engage clinical and non-clinical audiences.
• Effective relationship-building skills with referral sources, patients, and interdisciplinary teams.
• Customer service–oriented with strong active listening and professionalism.
• Ability to educate and influence using a consultative, clinically informed approach.
• Familiar working knowledge of medical terminology, healthcare delivery systems, and referral processes.
• Familiarity with electronic health records (EHR).
• Strong organizational and time management skills with ability to manage multiple priorities.
• Proficiency in Microsoft Office and ability to learn new systems quickly.
• Demonstrates initiative, adaptability, and ability to work collaboratively in a team environment.

Skills

• Knowledge of healthcare referral processes and case management.
• Experience with hospice care and understanding of prognostic indicators.
• Two (2) years of clinical nursing experience, including case management in a clinical setting.

Benefits

• Competitive compensation + Bonus Incentive Plan.
• Health, Dental, Vision, Disability & Life Insurance.
• 401(k) Retirement Plan.
• Tuition Reimbursement.
• Paid Time Off + Paid Holidays + Floating Holidays.
• Mileage Reimbursement.

Pay

Competitive compensation + Bonus Incentive Plan.

Schedule

Full-time position.