RN Clinical Liaison

Essential Responsibilities

• Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals
• Absess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families
• educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion
• Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met
• Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs
• Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians
• Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services

About You

• Education: Licensed Nurse with three to five years of hospice experience required. BSN with five or more years of hospice experience preferred.
• Experience: Minimum of three years of hospice experience required. Prior experience as a discharge planner, case manager, or educator preferred.
• Licenses and Certifications: Current RN license to practice nursing in the state of employment. CPR certification. Valid driver’s license and automobile insurance.

Skills And Knowledge

• Strong knowledge of hospice care and the unique needs of patients and families
• Familiarity with community resources and referral networks
• Excellent patient assessment and documentation skills
• Ability to supervise staff, coordinate services, and manage programs effectively
• Strong communication and interpersonal skills with sensitivity to diverse backgrounds

Personal Qualities

• Compassion and sensitivity to the needs of terminally ill patients and their families
• Flexibility to manage a variety of tasks and shifting priorities
• Professional maturity, collaboration, and tact in working with interdisciplinary teams
• Ability to influence and educate referral sources, patients, and families
• Demonstrated commitment to patient advocacy and quality care