Clinical Liaison - Inpatient Rehab | Waterbury Rehab

About the role

As a Clinical Navigator, you will be the face of our hospital, meeting patients at their worst times and helping them achieve their goals through shared success stories.

Responsibilities

• Cultivate referral relationships and manage assigned territory
• Complete patient assessments and make sales contacts
• Analyze referral and admission data from assigned territory
• Collaborate with business development team members, including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion
• Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process, and patient and referral source satisfaction
• Develop and maintain excellent relationships with all stakeholders, including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives

Requirements

• Education and Training: Degree in a health-related field from an accredited college or university preferred
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required
• Prior marketing and/or rehabilitation/LTACH experience preferred
• Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience

Qualifications

• Must have a valid driver's license and reliable transportation
• Must be able to work flexible hours, including evenings and weekends

Skills

• Excellent communication skills
• Strong organizational and time management skills
• Ability to build and maintain relationships with various stakeholders
• Proficiency in Microsoft Office Suite

Benefits

• Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
• Comprehensive dental and vision benefits
• Employee Assistance Program, including counseling, legal, and financial services
• Flexible spending (FSA) and health savings (HSA) accounts
• Life and disability insurance benefits
• Continuing education and tuition assistance opportunities
• Safety and wellness programs
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
• Auto, home, cell phone, and gym membership discounts
• Personal travel discounts
• Referral bonus program
• Discretionary employer match on 401(k) plans

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible but includes evening and weekend shifts.