Clinical Liaison | Hampden Rehab

Job Summary

Join PAM Health Hampden's new rehabilitation hospital opening this summer and help shape the future of patient care. We're looking for passionate, results-driven individuals who love helping people.

About the Role

As a Clinical Navigator, you'll be the face of our hospital, meeting people at their worst times and sharing our success stories to help them achieve their goals. You'll work under the direction of the Director of Business Development, cultivating referral relationships, managing assigned territory, and facilitating the referral conversion process.

Responsibilities

• Cultivate referral relationships and manage assigned territory
• Complete patient assessments and make sales contacts
• Analyze referral and admission data from assigned territory
• Work collaboratively with business development team members, including the Admissions Manager and admission staff, as well as nursing and other internal and external staff
• Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process, and patient and referral source satisfaction
• Develop and maintain excellent relationships with all stakeholders, including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives

Requirements

• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy
• Minimum of two years' experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience
• Education in a health-related field from an accredited college or university preferred

Qualifications

Prior marketing and/or rehabilitation/LTACH experience preferred.

Skills

• Strong communication and interpersonal skills
• Ability to build and maintain relationships with various stakeholders
• Experience with healthcare marketing and referral management
• Knowledge of rehabilitation and long-term acute care hospital settings

Benefits

• Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
• Comprehensive dental and vision benefits
• Employee Assistance Program (EAP)
• Flexible Spending (FSA) and Health Savings (HSA) accounts
• Life and Disability insurance benefits
• Continuing education and tuition assistance opportunities
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
• Auto, Home, Cell Phone, and Gym Membership discounts
• Personal travel discounts
• Employee bonus and referral program
• 401(k) plans and discretionary employer match
• Generous paid benefit time

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible and may vary based on the needs of the hospital.