Clinical Liaison

NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.

About the Role

Markets programs located in San Antonio, TX and performs clinical screens when required to determine eligibility for program participation; communicates details of program descriptions with stakeholders; assesses market needs and communicates back to Business Development or Operations Teams.

Responsibilities

• Identifies, establishes, and develops strategic relationships with potential referral sources and documents contacts in established systems.
• Maintains and strengthens relationships with existing referral sources and other stakeholders and documents contacts in established systems.
• Completes clinical screens to determine eligibility for programs and for payor and other stakeholder review of proposed supports and services when required.
• Completes all pre-admission protocols and records in established systems.
• Acts as communication liaison for clinical and funding information:
  • Communicates details of individual referrals with Referral and Admissions Coordinator(s).
  • Participates in admission team meetings.
  • Prepares reports of clinical screens and maintains communication with referral source(s) and other stakeholders.
• Participates in regional conferences (exhibiting/attendance).
• Maintains contact, referral information, and reports in established database systems.
• Communicates responsibly with program participants, family members, and payors regarding rehabilitation planning, admissions, etc.
• Achieves individual/team admission targets.
• Identifies and communicates regional industry trends and needs in order to make programmatic and service line recommendations.
• Performs other related duties and activities as required.

Requirements

• Associate, Bachelor’s, or Master's Degree (Degree in Business Marketing, Rehabilitation, Nursing, or Human Services Field preferred).
• Three years’ experience in rehabilitation, home health, or therapeutic service provision preferred.
• Project management experience required.
• Experience with Managed Care Organization / Local Healthcare Management Entity preferred.
• Clinical License preferred (Nursing or Therapy).
• Travel as needed within the San Antonio Metro area and at times regionally to maintain communication with accounts and complete screenings.
• Must be a resident of the San Antonio Metro area.

Physical Requirements

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.