Clinical Liaison
About the role
Kindred Hospital San Antonio is a long-term acute care (LTAC) hospital specializing in the treatment of patients recovering from post-intensive care and medically complex conditions. Our hospital provides both intensive care and telemetry-level services, offering advanced monitoring and support for patients requiring extended medical care.
Responsibilities
- Conducts patient assessments to identify appropriate patients for potential admission into the system.
- Daily follow up with patients and their decision-makers in their account(s) for consistent clinical reassessment.
- Manages the referrals and admissions that are generated through their assigned hospitals and territories.
- Represents ScionHealth and their assigned hospital with professionalism and maintains positive relationships with the accounts within their territory.
- Designs and manages the marketing strategies for their assigned accounts.
- Identifies and contacts new and potential referral sources to grow their respective territory.
- Conducts in-person educational meetings and conversations with referral sources, utilizing educational materials to present our specialty hospitals to referral sources.
- Acts as liaison by coordinating transmission of clinical and benefit information between patients, decision-makers, referral sources and the ScionHealth Specialty Hospitals they serve.
Requirements
- Conduct assessments in accordance with company standards.
- Manage the referrals and admission process for their referred patients.
- Work closely with patients and their family members to educate them on the benefits of ScionHealth Hospitals.
- Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Qualifications
An Associate’s degree is required; a Bachelor’s degree is preferred, with a degree in marketing, communication, healthcare administration, nursing, or other related field strongly preferred. Extensive healthcare sales work experience may be considered in lieu of a bachelor's degree.
- Valid driver’s license
- Clinical license preferred; Registered Nurse (RN), Licensed Practical Nurse (LPN/LVN), Respiratory Therapist (RT)
Skills
- Must read, write and speak fluent English
- Must have good and regular attendance
- Approximate percent of time required to travel: Daily
Experience
Minimum two (2) years of former healthcare sales experience and/or minimum of two (2) years of clinical healthcare experience strongly preferred. Formal sales training preferred. Demonstrated understanding of Medicare, Medicaid, and other payers as related to LTACH benefits. Demonstrated competence in strategic business planning and design of marketing initiatives.