Clinical Lead, Care Delivery

Transform healthcare with us. At Qualified Health, we're redefining what's possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring—working alongside leading health systems to drive real change. This is more than just a job. It's an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care.

About the role

Qualified Health is seeking a Clinical Lead, Care Delivery to bridge clinical expertise with cutting-edge GenAI product development. You'll transform how health systems deliver care by building AI-powered workflows that address care gaps, optimize specialty pharma and infusion workflows, and improve population health outcomes. This role combines deep clinical knowledge with product ownership, working directly with engineering and design teams to ship solutions that meaningfully improve patient care delivery.

Responsibilities

• Own and build GenAI-powered workflows focused on care delivery challenges, such as care gaps closure, specialty pharma coordination, infusion management, and population health initiatives
• Lead discovery and requirements gathering through stakeholder interviews, workflow analysis, and identifying high-value automation opportunities
• Provide clinical evaluation and validation to ensure product accuracy and clinical appropriateness
• Collaborate with engineering, design, and customer success teams to translate clinical care challenges into product requirements
• Partner with health system clients to understand pain points, validate direction, and ensure successful implementations
• Define success metrics and use data to drive product iterations
• Navigate healthcare compliance requirements (HIPAA, clinical safety standards)

Requirements

• Medical degree (MD or DO) - residency completion is a significant plus
• Deep understanding of care delivery workflows and clinical care coordination
• Track record of identifying care delivery inefficiencies and implementing process improvements in healthcare settings
• Strong analytical and problem-solving skills with ability to break down complex clinical challenges
• Excellent communication skills - ability to work effectively with clinical teams, care coordination staff, and technical engineering teams
• Comfort with ambiguity and ability to move quickly in a fast-paced startup environment
• Self-starter who can work independently and drive projects to completion
• Customer-focused mindset with commitment to building products that solve real clinical problems
• Able to work onsite in Palo Alto 3 days/week (Tuesday, Wednesday, Thursday)

Skills

• Background in internal medicine, oncology, pharma, or biotech
• Population health background
• Healthcare service line optimization experience
• Prior product management experience, particularly in healthcare technology or B2B SaaS
• Experience with AI/ML technologies or healthcare IT solutions
• Familiarity with healthcare data systems (EHR, care management platforms)

Benefits

• Competitive salaries with equity packages
• Robust medical, dental, and vision insurance
• Flexible working hours
• Hybrid work options
• Inclusive environment that fosters creativity and innovation

Pay

The pay range for this role is between $200,000 and $240,000, and will depend on your skills, qualifications, and experience. This role is also eligible for bonuses, equity, and benefits.

Schedule

Hybrid schedule requiring onsite presence in Palo Alto 3 days per week: Tuesday, Wednesday, and Thursday.