Clinical Laboratory Scientist CLS Supervisor

Job Description

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

Key Responsibilities

• Perform supervisory review of documents.
• Ensure monthly product QC requirements are met.
• Ensure quality and quantity of manufacturing and distribution goals are met; including timelines.
• Maintain accurate electronic and physical inventories location for products.
• Document, investigate, troubleshoot and prevent recurrence of department errors, problems and customer concerns/complaints.
• Communicate with Laboratory staff when necessary to resolve problems, facilitate sample shipment, and clarify test data transmission issues.
• Participate in process improvements within area of responsibility.
• Lead suspect product/sample management process.
• May participate in the validation of hardware, software, instrumentation, test kits, and procedures as directed.
• May perform, review and approve quality control on products, reagents, equipment and various test kits.
• Serve as departmental expert on the applicable computer systems.
• Maintain the required records and files.
• Flexible working on the bench at least 40% of the time.
• Flexible to work weekends when there is short staffing; flexible to stay late to help with unexpected operational demand, respond to staff's urgent needs on off hours, as needed.
• Ensure action taken in the case of an invalid or suspect test is in compliance with applicable policies, procedures, and regulations.
• Identify and prepare initial documentation for run problems and error reports.
• Manage proficiency testing according to applicable procedures and regulations.
• Ensure proficiency samples are tested, results recorded accurately and sent timely, and graded results are reviewed upon receipt.
• Ensure that supervisor and operations management staff is notified promptly of all discrepant or invalid test results discovered during QC review.
• Ensure that all reagents used for testing are in date and show no sign of drift or contamination as indicated in the daily quality control data.

Pay Information

Starting at $110,000 per year. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

What You Need to Succeed

• Must be CA CLS (Clinical Lab Scientist)
• Candidates who are eligible to obtain their CA CLS will be considered (Must be current ASCP MLS and meet the qualifications for obtaining a CA CLS)
• Bachelor’s degree in chemical, physical, or biological science, medical technology or equivalent experience required.
• Minimum two years of experience as a CLS/MLS required.
• Management Experience: One year of supervisory or lead experience is a plus, but not required.
• Ability to understand and perform complex procedures and techniques and work with complex instrumentation; to correctly interpret test results, to include identification and resolution of discrepancies required.
• Ability to adapt and work with changing work procedure or deviations.
• Knowledge of blood products, supplies, and the ability to interact with diverse customers (internal and external) is required; ability to communicate with staff outside the department.

Benefits For You

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition