Clinical Lab Assistant

About the role

Under close supervision, performs phlebotomy on adults & children, performs finger-sticks on adults & children, performs heel-sticks on neonates, provides clerical and technical support to laboratory staff through reception, basic specimen processing, and laboratory organization.

Responsibilities

• Assesses patient to determine proper procedure then draws blood.
• Demonstrates proficiency in newborn/infant heel-sticks; child and adult finger-sticks; newborn, infant, child, and adult venipuncture.
• Provides clerical and technical support to the laboratory of the SEARHC/Mt. Edgecumbe Hospital.
• Answers incoming phone calls and routes callers to appropriate department or personnel.
• Provides customer services to physicians, nurses, and others contacting the laboratory.
• Answers questions about laboratory processes, services available and basic technical issues.
• Assists in specimen processing.
• Evaluates specimens for integrity, verifies correct labeling and paperwork, and resolves discrepancies with specimen documentation as they occur.
• Aids in processing incoming specimens.
• Distributes specimens to assigned areas.
• Assists in laboratory organization, records maintenance, reception, scheduling, and general duties to facilitate office administration.
• Updates, distributes and archives productivity reports.
• Sends, receives and distributes lab results.
• Maintains, orders and stocks office and technical supplies.
• Assists with department projects.
• Maintains electronic copies of department records and assures completeness of files.
• Performs other duties as assigned.

Requirements

• A high school diploma or GED – required
• Phlebotomy Certification – preferred
• Clinical Competency required within 3 months of hire and every 3 years
• Phlebotomy experience – preferred
• Knowledge of Basic clinical processes and medical terminology
• Customer service concepts and practices
• Privacy laws and regulations
• Multi-line telephone systems operations

Qualifications

• Operates office equipment
• Oral and written communications
• Establishing and maintaining cooperative working relationships with other employees
• Operating a personal computer utilizing a variety of software applications
• Ability to positively identify patients to be drawn 100% of the time
• Draw blood successfully with one stick on 90% of patients
• Recognize reasons to reject a specimen for laboratory processing

Skills

• Operating a personal computer utilizing a variety of software applications
• Establishing and maintaining cooperative working relationships with other employees
• Oral and written communications

Benefits

• Retirement
• Paid time off
• Paid parental leave
• Health insurance
• Dental
• Vision benefits
• Life insurance
• Long and short-term disability

Pay

Pay Range: $25.00 - $25.47

Schedule

Work Shift: OT 10/40