Clinical Interpreter
Summary of Job Duties
The Clinical Interpreter (Bilingual) will assist English and Spanish speaking patients with Medicaid applications. Major responsibility is processing Medicaid applications for our Spanish speaking patients who need financial assistance. Proficiency in verification of Medicaid application. Increases knowledge of Medicaid categories; DHS programs and UAMS internal programs. Beginning understanding of Medicaid policies and procedures. Other duties as assigned.
Qualifications
- Minimum Qualifications: Bachelor’s degree or High School diploma plus 4 years formal interpreting experience
- Able to follow oral and written instructions and communicate with others effectively.
- Strong computer/basic keyboard skills, telephone skills, and general knowledge of office machines including printers.
- Excellent customer relations skills.
- Preferred Qualifications: Two years of experience interpreting and translating, preferably in a medical setting, including one year medical, Medicaid, and clerical experience
- Experience in healthcare insurance and billing.
- Knowledge in advanced medical terminology and medical coding.
- Oral and written fluency in English and Spanish.
Job Requirements
Specializes in assisting our Spanish speaking patients. Analyze patient’s responsibility by understanding verification of assets, family size, citizenship status and FPL. Keys Medicaid cases into DHS eligibility system. Retrieves eligibility information from different data bases. Submits weekly spreadsheets of cases in need of additional review. Knowledge of complete Medicaid interview process. Performs other duties as assigned with a positive team attitude. Develops and maintains knowledge-base of Medicaid policies and procedures, maintains current knowledge of all federal and state regulatory mandates and requirements including but not limited to Medicare, EMTALA, and JCAHO; successfully completes annual competency test and any additional competency testing and training required to validate required skills. Determines eligibility for Spanish and English speaking patients for Medicaid, EMA and financial assistance programs available. This position provides assistance in obtaining coverage for patients who are underinsured and uninsured. Performs other duties as assigned.
Physical Requirements
- Stand: Frequently
- Sit: Frequently
- Walk: Occasionally
- Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently
- Lift and carry weight: 25 lbs
- Push and pull weight: 25 lbs
- Use hands to touch, handle or feel: Frequently
- Talk: Continuously
- Hear: Continuously
- Taste or smell: Occasionally
- Read, concentrate, think analytically: Continuously
Salary Information
Commensurate with education and experience
Required Documents to Apply
Resume
Optional Documents
Special Instructions to Applicants
Recruitment Contact Information
Please contact askrecruitment@uams.edu for any recruiting related questions.
Pre-employment Screening Requirements
- Annual TB Screening
- Criminal Background Check
Benefits Eligible
Yes