Clinical Informatics Lab Specialist - Hybrid

About the role

This position is remote and can sit in the footprint of Providence in the states of AK, WA, OR, MT, CA, and TX. The Clinical Informatics Lab Specialist serves as a subject matter expert, working independently to support laboratory components of the EHR, clinical decision support, and laboratory-specific information systems associated with laboratory testing.

You will participate in a collaborative effort with key contributors and other informatics lab specialists to design and develop effective laboratory workflows, operational processes, and system functions to drive optimal outcomes and efficiencies. This role supports leadership decision-making through data gathering and sophisticated analysis, implements changes aligned with patient safety, strategic and regulatory goals, and communicates effectively with audiences ranging from clinicians to executive leadership and vendors.

You will develop and maintain close relationships with key contributors, including system and operational leadership, frontline staff, governance groups, multidisciplinary teams, and vendors. Collaboration involves prioritizing demands, setting appropriate expectations, establishing metrics and targets, and managing change implementation.

Responsibilities

• Provide technical and application expertise and recommend processes or procedures for enhancements and modifications to improve existing laboratory information systems.
• Respond to improvement needs in the functional operation of laboratory computer systems.
• Collaborate and document system design and workflow processes to meet the needs of clinical and laboratory management, staff, and providers.
• Serve as a liaison between laboratory stakeholders and system build teams.
• Design, analyze, and optimize clinical and laboratory information systems to achieve Health System objectives of standardization, integration, and efficiency while supporting compliance with policies, procedures, legal, and regulatory requirements.
• Share knowledge and expertise with team members.
• Work collaboratively with the education team to develop change communication and training materials, obtaining approval where required.
• Perform routine maintenance as appropriate; assist with testing updates and new releases prior to production use.

Additional Responsibilities

• Frequent travel among facilities is required. Occasional travel among PSJH regions is required. A valid driver’s license, car license, and a reliable vehicle for transportation throughout the region are required.
• May be required to work on-call, after hours, variable shifts, and weekends.
• Demonstrate compliance with all system and departmental policies and procedures.
• Maintain compliance with annual safety and competency testing.
• Perform other duties as assigned.

Skills

• Use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Effective written communication skills appropriate for the needs of the audience.
• Ability to build relationships with customers, executive management, and other stakeholders through positive interaction and problem identification and resolution.
• Broad knowledge and understanding of trends and changes in healthcare.
• Ability to work within tight time frames and meet strict deadlines.
• Knowledge of health information technology to improve laboratory and related processes (e.g., electronic medical records, laboratory information systems, CPOE, laboratory-provider links).

Qualifications

Required Qualifications

• Bachelor’s Degree: BS in Informatics, Laboratory Science, Medical Technology, or related science, or an equivalent combination of education and experience.
• 3 or more years of related experience.

Preferred Qualifications

• Training in laboratory informatics/administration or equivalent.
• Upon hire: Medical Technologist, Medical Laboratory Scientist, or Medical Laboratory Technician certification.
• 1 year of experience with technology-related certification and proficiency.

Pay

Salary Range by Location:

• AK: Anchorage: $40.11 - $62.27 per hour
• AK: Kodiak, Seward, Valdez: $41.81 - $64.91 per hour
• California: Humboldt: $40.98 - $64.88 per hour
• California: All Northern California (except Humboldt): $46.91 - $72.82 per hour
• California: All Southern California (except Bakersfield): $41.81 - $64.91 per hour
• California: Bakersfield: $40.11 - $62.27 per hour
• Montana (except Great Falls): $32.29 - $50.13 per hour
• Montana: Great Falls: $30.59 - $47.49 per hour
• Oregon: Non-Portland Service Area: $37.39 - $58.05 per hour
• Oregon: Portland Service Area: $40.11 - $62.27 per hour
• Texas: $30.59 - $47.49 per hour
• Washington: Western (except Tukwila): $41.81 - $64.91 per hour
• Washington: Southwest (Olympia, Centralia & below): $40.11 - $62.27 per hour
• Washington: Tukwila: $41.81 - $64.91 per hour
• Washington: Eastern: $35.69 - $55.41 per hour
• Washington: South Eastern: $37.39 - $58.05 per hour

These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Benefits

Providence offers a comprehensive benefits package including:

• A retirement 401(k) Savings Plan with employer matching.
• Health care benefits (medical, dental, vision).
• Life insurance and disability insurance.
• Time off benefits (paid parental leave, vacations, holidays, health issues).
• Voluntary benefits and well-being resources.

Learn more at providence.jobs/benefits.

Schedule

• Full time.
• Day shift.
• Hybrid workplace.
• Frequent travel among facilities and occasional travel among PSJH regions required.
• May require on-call, after hours, variable shifts, and weekends.