Clinical Informatics Educator Lead

About the Role

Leads a team that assesses, plans, implements, and evaluates information system support needs for patient care operations according to clinical judgment, policies, procedures, protocols, and standards. The Clinical Informatics Team Lead is responsible for system assessments, process analysis, and identifying and implementing information system solutions that support efficient and effective work performance based on clinical function and processes.

Responsibilities

• Collaborates closely with IS leadership and clinical operations to provide leadership for clinical systems projects and initiatives.
• Assists in the development of policies and procedures for the usage of clinical information systems.
• Leads the clinical informatics team with the implementation and support of information systems that enhance clinical practice and improve clinical care.
• Uses workflow process modeling to assess the need for and use of information systems to support and enhance clinical practice.
• Guides the selection of informational technologies that utilize patient data to support clinical decision-making by collaborating with clinical leadership, IS leadership, and staff.
• Serves as a resource for clinical staff regarding clinical information systems.
• Works with clinical leaders to identify and engage Super Users and Subject Matter Experts (SMEs) to support clinical information systems.
• Leads the effort to measure and evaluate the outcomes of clinical information systems.
• Discovers and defines the need for new clinical information systems.
• Leads the development of specifications that support the design and successful implementation of clinical information systems.
• Makes informed recommendations for purchasing decisions on new clinical information systems and technologies that meet organizational standards.
• Supports workflow and clinical process changes to ensure the success and optimization of new or modified clinical information systems.
• Ensures that new or modified clinical information systems maintain patient confidentiality and privacy, in accordance with HIPAA, TJC, and other regulatory agencies.
• Collaborates with the training lead in curriculum development and the education of clinical users on features and usage of clinical information systems.
• Ensures clinical information systems capture discrete data to support reporting requirements.
• Develops and implements auditing and review processes to ensure project goals and objectives are met.
• Delivers regular reports that clearly communicate the results and/or progress of clinical informatics department initiatives.
• Monitors system performance and reports anomalies, errors, inaccuracies, or inefficiencies, making recommendations as needed.
• Maintains knowledge of expanding technical and clinical expertise and applies new skills and knowledge to organizational situations.
• Coordinates the collection and analysis of metrics related to the return on investment in clinical information systems.
• Performs related duties and responsibilities.

Requirements

• Bachelor’s degree in healthcare, business, or a related field (required).
• Master’s degree or equivalent experience in healthcare informatics (preferred).
• Certifications in clinical informatics/applications (highly preferred).
• Four (4) years of work experience in an acute care/ambulatory setting.
• Three (3) years of clinical informatics or clinical applications analyst experience (additional informatics experience may substitute).
• Two (2) years of project management-related experience (required); experience with project management software (highly preferred).
• Recommend clinicians, including Registered Nurses, maintain current state licensure (preferred).
• Required to certify in one or more Epic applications and maintain Epic certification.

Skills

• Knowledge of current IT security standards, applicable privacy laws, TJC, DHS, State & Federal accreditation standards.
• Knowledge of systems analysis, workflow planning, and gathering business requirements to transform them into functional specifications.
• Knowledge of adult learning and training methods.
• Knowledge of hospital operations and associated technologies.
• Ability to read and understand technical manuals, procedural documentation, and healthcare guides.
• Ability to translate technical terminology for non-technical audiences.
• Able to negotiate with vendors and service providers.
• Ability to map real-life clinical practices to informatics applications.
• Ability to evaluate and implement hospital-wide informatics applications, including Epic.
• Ability to define and describe the relationship between clinical workflows, guidelines, care plans, pathways, and decision support to improve healthcare outcomes.
• Skilled at persuading and training clinical and medical staff to adopt new workflows and tools, requiring strong knowledge of change management.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to talk or hear.
• Frequently required to sit and use hands to finger, handle, or feel.
• Specific vision abilities required include close vision.
• Potential exposure to infectious organisms during routine and emergency situations.
• The noise level in the work environment is usually moderate.