Clinical EndoTherapy Specialist-Southern California

Job Description

The Clinical EndoTherapy Specialist (CES) plays a pivotal role in driving clinical adoption and supporting the sale and marketing of Olympus EndoTherapy products. This position demands national travel, weekend work, and flexibility to meet the dynamic needs of healthcare professionals across the gastrointestinal and digestive disease community.

Job Duties

• Customer Conversion & Implementation Support: Lead hospital conversions by ensuring clinical efficiencies with EndoTherapy products. Drive customer engagement through in-services, case support, and hands-on presence during conversions and evaluations. Adhere to all vendor credentialing requirements for medical facility access.
• Clinical Adoption of EndoTherapy Products: Conduct training, demonstrations, and in-servicing to increase adoption among physicians, nurses, and technicians. Support trials, evaluations, and new hospital installations in collaboration with CES team members, EndoTherapy Territory Managers (ETMs), and Regional Vice Presidents (RVPs).
• Relationship Building: Build and maintain strong relationships with physicians, nurses, technicians, and other personnel at key accounts.
• Workshops, Tradeshows & Conventions: Provide clinical support during endoscopy workshops for medical personnel and participate in tradeshows to deliver hands-on training and education.
• Clinical Expertise Development: Maintain and enhance clinical expertise to promote improved patient outcomes. Share insights and best practices to elevate team performance and enhance patient outcomes with Olympus EndoTherapy Devices.
• Information Management: Use Salesforce to document activities and manage contacts effectively. Provide valuable feedback to marketing and sales management.
• Travel & Flexibility: National and regional travel is required, including weekends, to manage hospital conversions, installations, and attend key meetings and events.
• Administrative Duties: Update Salesforce daily and submit expense reports weekly. Perform additional responsibilities as assigned.

Job Qualifications

• Required:
• Bachelor’s Degree in related clinical field such as nursing or equivalent experience is required.
• Minimum of 5 years of clinical experience in GI Suite, including ERCP/advanced procedures.
• Strong strategic and critical thinking skills.
• Highly developed GI disease clinical acumen.
• Excellent formal presentation skills.
• Ability to mentor and develop others.
• Strong collaboration, verbal and written communication skills.
• Computer literate (must demonstrate a basic working knowledge of Outlook and TEAMS).
• Willingness to work weekends and travel extensively.
• Ability and willingness to travel to hospital conversions and installations.
• Preferred:
• GI Technician Certification preferred.
• Minimum of three years of sales support experience preferred.

Benefits

• Competitive salaries, annual bonus and 401(k) with company match
• Comprehensive medical, dental, vision coverage effective on start date
• 24/7 Employee Assistance Program
• Free live and on-demand Wellbeing Programs
• Moderate Paid Vacation and Sick Time
• Paid Parental Leave and Adoption Assistance
• 12 Paid Holidays
• On-Site Child Daycare, Café, Fitness Center
• Work-life integrated culture that supports an employee centric mindset
• Offers onsite, hybrid and field work environments
• Paid volunteering and charitable donation/match programs
• Employee Resource Groups
• Dedicated Training Resources and Learning & Development Programs
• Paid Educational Assistance

Company Information

We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish.