Clinical Effectiveness Consultant, CV Services

This position is a key resource for driving clinical performance improvement across the organization. In collaboration with clinical leaders at the system, regional and affiliate level, provides clinical leadership, direction, consultation, guidance and support for performance improvement strategies to improve treatment and care of patients with specific disease processes.

About the role

Leads and facilitates the development, deployment, and monitoring of clinical quality improvement projects, patient safety improvement initiatives, and organization improvements to achieve top decile clinical outcomes and accelerate the achievement of clinical quality and safety goals. Assigned to specific performance improvement teams, to provide clinical expertise, performance improvement consultation, analysis, gap assessment, group/team facilitation and development, and guidance for the dissemination of practices that result in improved clinical outcomes. Deliverables result in practical, significant and measurable improvements in quality, safety, service and efficiency across the organization.

Consults and coaches process owners, value stream owners, paired leaders and sponsors as well as improvement team members. Contributes to the development of clinical metrics, dashboards, and scorecards used to measure clinical improvement. Contributes to the development of change management plans including stakeholder engagement, communications, training and implementation/adoption in alignment with the enterprise performance management system.

Responsibilities

• Provide clinical leadership, direction, consultation, guidance, and support for performance improvement strategies.
• Lead and facilitate clinical quality improvement projects, patient safety initiatives, and organizational improvements.
• Consult and coach process owners, value stream owners, paired leaders, sponsors, and improvement team members.
• Contribute to the development of clinical metrics, dashboards, and scorecards.
• Develop change management plans including stakeholder engagement, communications, training, and implementation.
• Facilitate planning sessions with senior executives, directors, management, and physicians.
• Gather and analyze clinical data; prepare relevant reports.
• Translate data into meaningful information to shape work at both departmental and enterprise levels.
• Interpret research findings and evidence to inform improvement initiatives.
• Address large audiences and teach improvement concepts to diverse groups.

Requirements

• Bachelor's degree in Nursing or related field, or equivalent education/experience.
• Active RN (Registered Nurse) license in California.
• 5-8 years of recent relevant experience.
• Clinical quality/performance improvement (PI) experience and knowledge.
• Thorough knowledge of healthcare delivery and quality improvement, including clinical care management and/or quality management.
• Knowledge of lean performance improvement methodology and management systems.
• Demonstrated ability in leading, facilitating, and developing effective teams.
• Skills in consulting, group process facilitation, whole system design, negotiation, change management, and conflict resolution.
• Exceptional communication skills (verbal, written, and listening) with the ability to interact effectively across the organization.
• Comfortable speaking in public to various audiences.
• Ability to teach and consult with physicians, nurses, and quality leaders about outcome data.
• Demonstrated track record of working with and motivating diverse work teams, including physicians and nurses.
• Analytical and critical thinking skills; ability to solve complex problems and develop actionable solutions.
• Detail-oriented, self-directed, and able to work with minimal supervision.
• Proficient in all standard Microsoft Office applications.
• Specific training/experience in performance improvement and project management.

Benefits

Eligible positions include a comprehensive benefits package.

Pay

Pay range is $99.88 to $139.82 per hour. The compensation range may vary based on geographic location, candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs.

Schedule

• Full-time (40 hours per week).
• Shift: Days, 8-hour shifts, Monday through Friday.
• Weekend requirements as needed.