Clinical Educator

About the role

The Clinical Educator at Laborie plays a crucial role in the technical use of products for healthcare professionals in a clinical or surgical environment. They are responsible for installing, training, and educating end users on newly purchased urodynamic equipment and supporting products, ensuring compliance with industry standards and Laborie's guidelines.

Responsibilities

• Conduct highly specialized training on the technical use of products for physicians, nurses, medical personnel, and other staff in a clinical or surgical environment.
• Utilize technical expertise to assist in the installation and support of Laborie products, providing feedback on product usage and customer responses.
• Enhance the customer experience by enabling customers to use the purchased equipment as intended and assist with its adoption by the clinical staff.
• Install, train, and educate end users on newly purchased urodynamic equipment and supporting products, ensuring compliance with ICS and Laborie standards.
• Provide ongoing customer support and training, proactively addressing needs and ensuring comfort with equipment usage.
• Collaborate with sales and service teams to identify new opportunities through educational events and deliver advanced presentations to clinical and non-clinical stakeholders.
• Maintain accurate documentation of site visits and customer interactions in a timely manner.

Requirements

• Minimum 2 years experience in the health care field.
• Bachelor’s degree in relevant field (clinical education experience in the hospital, clinic, or medical device setting preferred).
• Ability to travel extensively throughout the designated region required.

Preferred Qualifications

• Background in nursing, midwifery, or urology preferred.

Skills

Technical expertise, strong communication skills, ability to work independently and collaboratively, and proficiency in customer service.

Benefits

• Paid time off and paid volunteer time.
• Medical, Dental, Vision, and Flexible Spending Account (FSA) coverage.
• Health Savings Account (HSA) with Company Funded Contributions.
• 401(k) Retirement Plan with Company Match.
• Parental Leave and Adoption Services.
• Health and Wellness Programs and Events.
• Awarded 2024 Cigna Healthy Workforce Designation Gold Level.

Pay

Competitive salary commensurate with experience.

Schedule

Flexible schedule to accommodate travel and client needs.