Clinical Education Specialist - Located in Merced, CA

Summary

Under general direction, oversees Clinical and Education Services activities for the local service area. Represents AMR to local committees, medical and training institutions, and other related agencies. Responsible for the creation, implementation, and tracking of education programs.

Essential Duties and Responsibilities

• Assist in recruitment through involvement in area EMS classes and career days.
• Assist in the development of an orientation program and a system of continuing education.
• Participate in and/or develop a process for the evaluation and/or selection of equipment.
• Develop education process to include course objectives, examinations and manuals for use as lesson plans.
• Conduct and coordinate National Registry examinations.
• Conduct orientation classes, IV certification courses, ACLS/PALS instructor certification courses, CPR/AED/National Safety Council first aid instructor courses, and certification courses on Lifepak.
• Work with local physician advisory groups.
• Participate in clinical aspects of problem resolution. Oversee any clinical requirements related to contracts, agreements, etc.
• Track and reviews events in response to complaints and/or compliments relating to medical performance.
• Conduct clinical quality assurance investigations immediately upon receiving information regarding a possible protocol or standard of care violation. Document findings in writing. Provide timely briefings to Director of Operations on incidents and investigations, as appropriate.
• Responsible for tracking and maintenance of employee certifications and vaccinations in a database.
• Identify, develop, and implement quality improvement (QI) programs.
• Oversee Field Training Officers (FTOs).
• Represent AMR with local EMS education programs and assure integration with internship and preceptor needs.
• Serve as a clinical resource for field and management personnel.
• Aid in the creation/revision of medical policy.
• Oversee clinical aspects of field performance.
• Represent the Manager of Clinical and Education Services.
• Conduct clinical call reviews and investigations.
• Coordinate evaluations for local paramedic school candidates.
• Schedule continuing education programs pertinent to field education needs.
• Work with other CES Coordinators to assure standardization of CES programs throughout the service areas.
• Review completed patient care reports for accuracy.
• Design, implement, and review utilization management plans.
• Evaluate statistics regarding Medicare, Medicaid, and other billing for review of problem areas.
• Provide clinical support for documentation and billing personnel.
• Participate in appeals processes from a clinical perspective.
• Coordinate evaluations for local paramedic school candidates.
• Schedule continuing education programs pertinent to field education needs.
• Work with other CES Coordinators to assure standardization of CES programs throughout the service areas.
• Review completed patient care reports for accuracy.
• Design, implement, and review utilization management plans.
• Evaluate statistics regarding Medicare, Medicaid, and other billing for review of problem areas.
• Provide clinical support for documentation and billing personnel.
• Participate in appeals processes from a clinical perspective.

Minimum Qualifications

• High School Diploma or GED.
• BTLS Provider or Instructor certification.
• ACLS Instructor certification.
• PALS Instructor certification.
• Current State Certification as a Paramedic.
• Acceptable driving record.
• Minimum of 3 years experience in the direct delivery of pre-hospital advanced life support as a Paramedic.
• Applicable State Instructor/Coordinator certification.
• Experience in performing, evaluating, instructing, and coaching all aspects of the delivery of pre-hospital care.

Benefits

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