Clinical Education Specialist

Key Responsibilities

• Work closely with marketing and field-based sales team to activate ClearCorrect users, acquire new customers and increase case utilization rate, reducing time to proficiency for ClearCorrect providers.
• Provide clinical training to providers via online presentation, onsite workshop, and 1:1 support.
• Supporting aligner and digital workflow adoption for current and new customers.
• Collaborate with the education curriculum and in-person programs to ensure implementation of global strategy.
• Act as the 2nd-level consultant to providers who need assistance on difficult cases, to ensure excellent provider experience and optimal clinical outcome for ClearCorrect providers.

Clinical Confidence Development

• Work closely with key providers to establish treatment protocols and preferences in aligner therapy, for current ClearCorrect products as well as for future new product launches.
• Train the ClearCorrect sales and service team in the region from a clinical perspective - with the established treatment protocols, enable them to support providers with patient selection, treatment planning, orthodontic management and troubleshooting clinical roadblocks.
• Support marketing team for User Acceptance Tests (UAT) and collection of clinical cases for the clinical case gallery and provide all required support for products launches.
• Collaborate with Marketing, Clinical Education, and R&D teams to support the generation and use of clinical evidence in current product and future launches, claims substantiation, and educational materials.
• Build and maintain relationships with Key Opinion Leaders (KOLs), universities, and clinical partners in the region.
• Represent ClearCorrect at selected scientific meetings or conferences as needed.

Qualifications

• Minimal Qualifications: DDS/DMD/BDS (Foreign or Domestic), 5+ years of work experience in dentistry, of which at least 2+ years served in a clinical environment or as a setup technician, 1+ year of experience working in Orthodontics with clear aligners, Strong understanding of orthodontic clinical protocols and aligner therapy, Intra Oral Scanning and Digital workflow abilities, Strong communication, presentation, and interpersonal skills to engage cross-functional teams and external partners, Experience working in a cross-cultural or regional/global matrix environment.
• Preferred Qualifications: Master’s degree preferred, Enthusiastic about providing excellent support & service, always customer centric, Good knowledge of basic computer operations and Microsoft Office tools, Personal attributes & cultural fit: Energetic, straightforward, and performance-driven professionality with entrepreneurial spirit and strong marketing and commercial execution abilities, Ability to work independently and collaboratively in a matrix environment, Strong presentation and communication skills, Ability to celebrate successes and inspire a motivational team environment, Effective relationship builder, Enthusiastic about providing excellent support & service, always customer centric.