Clinical Education Specialist – ARIA (Remote)

Essential Responsibilities

• Serve as the subject matter expert for ARIA workflows, optimization, and user training across START sites.
• Collaborate with clinical, operations, and IT teams to evaluate system workflows and identify opportunities for ARIA optimization.
• Analyze system usage and workflow data to recommend improvements to processes and training programs.
• Develop user-friendly training materials including job aids, quick reference guides, and e-learning resources.
• Deliver one-on-one, group, and site-specific training sessions for ARIA users.
• Provide user support and guidance related to documentation workflows, system navigation, and troubleshooting.
• Partner with Learning & Development to implement training programs for new users, system upgrades, and workflow changes.
• Participate in ARIA system upgrades, testing, and implementation projects.
• Serve as liaison between ARIA users, IT teams, and system vendors to resolve issues and improve system performance.
• Monitor and manage ARIA-related communication channels, including ticketing systems and internal collaboration platforms.
• Track system issues, assign priorities, and coordinate resolution with appropriate technical teams.
• Communicate system updates, best practices, and troubleshooting guidance to users.
• Identify workflow challenges and lead initiatives to improve system adoption and operational efficiency across departments.

Required Education And Experience

• Bachelor’s degree in life sciences, healthcare, clinical research, or related field required.
• Hands-on experience using and supporting Radiation Oncology Clinical Software, including workflow configuration, user support, and training delivery.
• Demonstrated experience delivering and maintaining skills-based training programs (e.g., onboarding, competency-based education).
• 3-5 years of experience in clinical research or clinical education.

Preferred Education And Experience

• Advanced experience with ARIA specifically, including: Workflow optimization and process improvement End-user support and troubleshooting Participation in system upgrades, validation, or implementation activities
• Experience designing and developing clinical training programs, including: Curriculum development Simulation-based or competency-based education Creation of eLearning, job aids, and training materials
• Proficiency with clinical and learning technologies, such as: Learning Management Systems (LMS) Clinical systems and platforms (e.g., EDC, EHR/EMR, CTMS interfaces) Collaboration and project management tools

Best-in-Class Benefits and Perks

• Comprehensive health coverage: Medical, dental, and vision insurance provided
• Rothvest retirement planning: 401(k) plan available with employer matching
• Financial security: Life and disability insurance for added protection
• Flexible financial options: Health savings and flexible spending accounts offered
• Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided

About The START Center for Cancer Research

Deeply rooted in community oncology centers globally, The START Center for Cancer Research provides access to specialized preclinical and early-phase clinical trials of novel anti-cancer agents. START clinical trial sites have conducted more than a thousand early-phase clinical trials, including for 43 therapies that were approved by the FDA. START represents the world’s largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world.