Clinical Education Coordinator, Nursing Programs

About the role

Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. Our Values: Care first – we do whatever it takes for our students to succeed; Learn quickly – we test, learn with data, and iterate; Build together – we win when we rely on each other; Own it – we show up, take initiative, and show pride.

Responsibilities

• Teach and model clinical instruction – carry a clinical and skills lab teaching load of approximately two days per week at clinical and/or simulation lab sites
• Model the standard of instruction you'll hold your team to – show what excellent clinical teaching looks like in practice
• Transition to a backup clinical instructor role as the team grows, providing coverage when instructors are unavailable
• Build and develop the clinical instructor team – recruit, hire, and onboard clinical instructors for Stepful's nursing programs
• Train new clinical instructors and continue developing them once they're in the field
• Serve as the first point of contact for clinical faculty questions, issues, and escalations
• Experiment with AI tools and documentation systems to improve how instructors are onboarded and supported over time
• Own clinical site relationships – build and maintain working relationships with clinical site partners, including unit leadership and staff
• Secure new clinical partners as program growth requires
• Act as the liaison between clinical instructors and site staff, resolving issues before they reach students
• Conduct site visits to assess acuity, patient population, and learning opportunities, and use that assessment to match sites to program objectives
• Stay current with clinical site policies and procedures by attending agency-provided learning experiences and updates
• Handle onboarding logistics for new clinical instructors at each site – documentation, account setup, computer access, medication administration access, badging, and on-site introductions
• Run clinical operations – manage clinical site assignments and rotation scheduling across cohorts, maintaining a master schedule that captures student placements, faculty assignments, and unit locations
• Confirm coverage for every scheduled clinical day, including securing substitutes when needed and notifying students promptly of any changes
• Arrange computer access, badging, and orientation for students at clinical agencies as availability permits
• Maintain current agency availability records and adjust schedules as availability changes
• Keep the Program Director and Dean of Nursing apprised of changes in clinical procedures, protocols, and site updates
• Maintain documentation and compliance – collect and maintain clinical paperwork, student and faculty compliance records, clinical evaluations, and Board of Nursing documentation
• Track clinical instructor credentialing, health requirements, and site-specific clearances
• Manage electronic clinical requirement tracking (health records, CPR certifications, clearances) and communicate proactively when student or faculty records are out of date
• Collaborate with the Program Director on clinical agency evaluations for quality improvement and accreditation purposes
• Ensure clinical records are audit-ready for Board of Nursing and accreditation review at all times

Requirements

• Active, unrestricted compact (multistate) RN license, or eligibility to obtain one
• Master’s degree in nursing (required for accreditation purposes)
• 2+ years teaching clinicals in a nursing education program
• Experience training, onboarding, or mentoring clinical instructors or preceptors
• Current BLS/CPR certification (healthcare provider level)
• Ability to meet clinical site health and immunization requirements, including required vaccinations and background screening
• Willingness to travel up to 50%
• Strong organizational skills and comfort managing schedules, documentation, and logistics across multiple sites
• Relationship‑oriented approach — success depends on working relationships with site staff, instructors, and students

Schedule

Fully remote role with up to 50% travel, primarily to clinical sites in Ohio and Michigan (initially), expanding to other Midwest states as programs scale.