Clinical Director - Residential Services-Bonus Eligible

About the role

The Home in Walpole, a vocationally-focused program, is seeking a Clinical Director-Residential Services to lead and supervise the residential services for youth who have experienced trauma and significant emotional and behavioral challenges.

Responsibilities

• Provide clinical supervision for staff and oversee the clinical aspects of the program's operations.
• Under the general direction of the Campus Director, plan, direct, oversee, and manage the operations and staff within the Campus Programs.
• Collaborate externally with referral sources to ensure a steady flow of eligible clients to these programs.
• Oversee the services and treatment plans of the clients and their families to ensure they are high quality and consistent with the goals of the program.
• Maintain program(s) census and ensure program(s) is following relevant agency guidelines.
• Manage third-party billing and insurance issues.
• Assign cases to staff and monitor the caseload level.
• Maintain the utilization review process.
• Ensure quality assurance standards are met with regard to treatment planning, record keeping, and documentation.
• Monitor the treatment of all clients.
• Participate in clinical conferences, IEP meetings, and administrative team meetings.
• Serve on agency committees as needed such as clinical forum group.
• Ensure services are coordinated and integrated.
• Regularly evaluate services and implement plans, with measurable outcomes, for continual improvement.
• Establish, maintain, and nurture working relationships with community agencies, and federal, state, and local agencies to ensure a steady flow of eligible clients to program(s).
• Provide regular one-on-one supervision to key team members.
• Ensure regular feedback and guidance is provided for employee development and enhanced productivity.
• Administer the performance evaluations and performance management process.
• Participate in the selection and termination of staff.
• Promote a positive work environment.
• Establish, review, and implement program(s) policies and procedures.
• In consultation with Campus Director, continuously consider new processes and initiatives to improve and/or expand services as appropriate.
• Participate in the development and implementation of the annual operating budget for the program(s).
• Monitor performance against approved budget allocations, investigate variances, and implement corrective actions as necessary.
• Communicate with Campus Director on issues related to budget or budget requests.
• Participate in crisis prevention and intervention as needed.
• Provide program leadership in the absence of the Campus Director.

Qualifications

• Masters degree in social work, mental health, or related discipline plus independent licensure (LICSW, LMHC, LMFT) and 5+ years clinical leadership experience required.
• Proven leadership and management experience in a multi-disciplinary setting required.
• Five years program-specific clinical experience.
• Knowledge of children with complex psychiatric illnesses.
• Computer literate, including Microsoft Office and Internet Explorer, with the ability to learn new software applications.

Skills

• Strong clinical and supervisory skills.
• Excellent communication and interpersonal skills.
• Ability to collaborate with external agencies and community partners.
• Experience with program development and continuous improvement.
• Proficiency in managing budgets and financial reporting.

Benefits

In addition to the chance to make a lasting impact on the lives of countless youth, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days.
• Health, Vision, and Dental Insurance is available.
• Extensive training to new staff.
• Tuition reimbursement of up to $3,000 per fiscal year.
• 403(b) Retirement Plan with employer match.
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance.
• And more!

Pay Range

The pay range listed represents the company’s good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate’s relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.