Clinical Director - Medical

About the role

The Clinical Director (CD) is a hybrid role operating as both a clinical provider (0.75 FTE) and a clinical leader (0.25 FTE) providing clinical and operational leadership in their clinic.

Responsibilities

• Consistently and effectively communicates organizational goals, values and key messages, ensuring a seamless and unified flow of information throughout the entire team; actively participates in and leads relevant clinical and operational meetings to support regular and transparent communication across the clinical team.
• Supports and directs the clinical and programmatic components of the CHC medical division at the clinic level, in a manner that meets continuous performance improvement, customer service, programmatic growth, and financial requirements that support the mission of CHC.
• Collaborates with the leadership team to develop and implement annual operation plans for the clinic, including regular report outs and clinic reviews.
• Works in collaboration with the Regional Medical Director, Clinic Practice Manager, and other clinical and operational leaders to oversee all functions related to clinical services, including but not limited to providing, monitoring, and maintaining the highest degree of quality clinical care, patient/provider experience, and operational excellence and providing overall direction, integration, and coordination of medical services at assigned clinic.
• Manages provider performance issues and professional development within their designated clinic; supports and provides oversight of continuing education and training programs; responsible for provider site orientation, onboarding, and performance evaluation.
• Participates in Quality Improvement and Utilization Management programs and activities, in collaboration with the organization’s quality improvement program; leads clinical, operational, and quality improvement activities at assigned clinic.
• Serves as a role model and coach to the providers at assigned clinic and ensures providers are regularly trained in the most efficient ways of using the EHR. Supports IT/EMR-related enablement/improvement efforts.
• Collaborates as a dyad partner with the clinic practice manager to assure the services of CHC are provided to patients on a daily basis and in accordance with CHC standards.
• Identifies and resolves day-to-day operational issues and solutions in collaboration with the site leadership team.
• Connects regularly with the Regional Medical Director to identify and resolve needs of clinic and providers.

Requirements

• Knowledge, Skills & Abilities: Reads, speaks, understands, and writes proficiently in English. Effectively communicates orally and in writing. Represents the organization in a professional and effective manner to the community. Works independently and is self-directed. Supports, motivates, and sustains a team-oriented culture. Sets a good example and fosters a culture of respectful communication and team growth. Provides operational and project management leadership across the organization. Articulates organizational vision and implements organizational strategic initiatives. Evaluates and effectively addresses highly complex issues and problems. Delegates work sets expectations and monitors activities of subordinate staff appropriately. Applies skills in employee relations: recruiting, onboarding, coaching, terminations, etc. Demonstrates leadership and basic management skills. Exercises sound judgment, tact, and diplomacy. Supports the clinical teams and address and/or escalates issues that may be interfering with care delivery. Demonstrates good organization and communication skills. Knowledge of medical terminology. Proficiency in the use of Microsoft Office applications; Word, Excel and Outlook.
• Education: Doctor of Medicine (MD) or Doctor of Osteopathy (DO) from an accredited School of Medicine or Osteopathy or Physician Assistant (PA)/Registered Nurse Practitioner with a Master’s degree or post Master’s Certificate as an Advanced Registered Nurse Practitioner (ARNP). Completion of an accredited residency program in area of practice (e.g., family medicine, internal medicine, or pediatrics). Preferred: Education and training in specialized care such as family practice, internal medicine, pediatrics, obstetrics and prenatal. Formal education and training in leadership and management.
• Experience: Experience as a practicing clinician (2 years). Experience working in a primary care, multi-site, multi-provider medical practice. Preferred: Clinical supervisory/management experience as a clinic director, or equivalent (2 years). Familiarity with federally qualified health centers or FQHC “look alikes” or other similar healthcare settings. Experience working in a not-for-profit healthcare organization. Experience working in healthcare delivery to low income, multi-ethnic populations. Experience leading process improvement, quality improvement/assurance, and/or CQI initiatives in a primary care clinical setting.

Qualifications

• Knowledge, Skills & Abilities: Reads, speaks, understands, and writes proficiently in English. Effectively communicates orally and in writing. Represents the organization in a professional and effective manner to the community. Works independently and is self-directed. Supports, motivates, and sustains a team-oriented culture. Sets a good example and fosters a culture of respectful communication and team growth. Provides operational and project management leadership across the organization. Articulates organizational vision and implements organizational strategic initiatives. Evaluates and effectively addresses highly complex issues and problems. Delegates work sets expectations and monitors activities of subordinate staff appropriately. Applies skills in employee relations: recruiting, onboarding, coaching, terminations, etc. Demonstrates leadership and basic management skills. Exercises sound judgment, tact, and diplomacy. Supports the clinical teams and address and/or escalates issues that may be interfering with care delivery. Demonstrates good organization and communication skills. Knowledge of medical terminology. Proficiency in the use of Microsoft Office applications; Word, Excel and Outlook.
• Education: Doctor of Medicine (MD) or Doctor of Osteopathy (DO) from an accredited School of Medicine or Osteopathy or Physician Assistant (PA)/Registered Nurse Practitioner with a Master’s degree or post Master’s Certificate as an Advanced Registered Nurse Practitioner (ARNP). Completion of an accredited residency program in area of practice (e.g., family medicine, internal medicine, or pediatrics). Preferred: Education and training in specialized care such as family practice, internal medicine, pediatrics, obstetrics and prenatal. Formal education and training in leadership and management.
• Experience: Experience as a practicing clinician (2 years). Experience working in a primary care, multi-site, multi-provider medical practice. Preferred: Clinical supervisory/management experience as a clinic director, or equivalent (2 years). Familiarity with federally qualified health centers or FQHC “look alikes” or other similar healthcare settings. Experience working in a not-for-profit healthcare organization. Experience working in healthcare delivery to low income, multi-ethnic populations. Experience leading process improvement, quality improvement/assurance, and/or CQI initiatives in a primary care clinical setting.

Skills

• Knowledge of medical terminology.
• Proficiency in the use of Microsoft Office applications; Word, Excel and Outlook.

Benefits

Benefits available include health insurance (medical/dental/vision), up to 160 hours of vacation time pro-rated by FTE every 12 months, paid sick leave, 10-paid holidays, 403(b) Safe Harbor retirement plan with employer match, disability and life insurance, and more!

Pay

• Physician: $147,493.99 - $191,503.19 annually at 0.75 FTE $196,658.66 - $255,337.59 annually at 1.0 FTE Plus a $12,500 annual Clinical Director differential.
• Nurse Practitioner/Physician Assistant: $88,458 - $116,583 annually at 0.75 FTE $117,945 - $155,445 annually at 1.0 FTE Plus a $12,500 annual Clinical Director differential.

Schedule

Hybrid role operating as both a clinical provider (0.75 FTE) and a clinical leader (0.25 FTE).