Clinical Director

Pinnacle Treatment Centers is a growing leader in addiction treatment services, providing care across the nation and touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

About the role

As a Clinical Director, you will oversee all clinical teammates and programs. You will maintain a high level of performance by providing clinical guidance, direction, training, assessment, and feedback for all clinical staff to address the needs of the population we serve. This role requires working independently under minimal supervision and having a clear knowledge of agency policies and procedures, including corrective action and grievance adherence.

Responsibilities

• Assure compliance of the clinical program with CARF, Division of Mental Health and Addiction Services (DMHAS), and any other state/federal standards, including confidentiality regulations in accordance with state and federal laws.
• Monitor and manage the daily flow of all clinical programs, adapting as needed to serve the population, including staff and program schedules.
• Oversee patient participation and ensure quality assurance of all clinical records, including documentation and confidentiality.
• Facilitate and/or co-facilitate clinical meetings to address behavioral and clinical concerns, progress, and crisis intervention for all participants.
• Provide direct observation of individual and group counseling sessions, assessing counseling and intervention skills, and offering feedback, training, and strategies as necessary. Monitor counseling documentation and digitally sign documents requiring a supervisor’s signature.
• Conduct timely performance evaluations for all clinical staff annually and three-month probationary reviews for new hires. Monitor compliance with annual documentation of clinical staff, including medical, licensure, and continuing education hours.
• Ensure all incident reports pertaining to clinical issues are addressed promptly, assessing risk factors and quality assurance concerns.
• Perform additional tasks to ensure quality service, including facilitating groups, carrying a patient caseload when necessary, and performing assigned tasks in the absence of administrative staff.
• Assist in maintaining census in all programs through presentations at conferences, EAPs, and referral sources, reducing AMAs, and providing transition planning for all patients.
• Assess participant needs through outcome surveys, suggestions, and meetings to ensure consistent, quality care, and adjust program development as needed.
• Communicate directly with the Executive Director and administrative staff, providing periodic updates to address immediate concerns and seek approval for administrative decisions affecting clinical staff and programs.
• Attend team meetings and complete all required training courses.
• Perform other duties as assigned.

Requirements

• Two (2) years of experience in substance use and/or behavioral health, including group and individual counseling, treatment planning, and case management.
• School of thought and/or theory compatible with treatment and the twelve-step philosophy.
• Licensure and/or certification within the state of employment:
  • LCADC and CCS preferred
  • LPC or LCSW with CCS preferred
  • LPC or LCSW with that board's supervisor certificate and LCADC
• Valid driver’s license in good standing.
• Ability to travel up to 10% to attend meetings and conferences.

Preferred Qualifications

• Three (3) years of experience with supervision and/or management of clinical services in a substance use and/or behavioral health program and support staff.

Benefits

• 18 days Paid Time Off (PTO).
• 401k with company match.
• Company-sponsored ongoing trainings, CEU, and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short-term disability, long-term disability, and accident insurance.
• Discounted tuition and scholarships through Capella University.

Pay

$80,000–90,000 annual salary.