Clinical Director
About the Role
The Physical Therapist Clinical Director is responsible for complete oversight of operations and administration of a rehabilitative outpatient clinic providing Physical and Occupational Therapy. The role ensures compliance with all regulations and health care requirements and is also responsible for patient evaluation and treatment.
About the Company
JAG Physical Therapy's care-first model of rehabilitation is the change you are looking for. JAG Physical Therapy is a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York. JAG has been honored by the area's top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area's largest healthcare systems and insurance providers. The workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie.
Benefits
- Up to $7,500 sign-on bonus
- Up to $2,500 relocation bonus
- Competitive salary
- Yearly bonus based on the performance of the clinic
- Health, Dental, and Vision benefits
- HSA options including dependent care, medical, and commuter benefits
- $10,000 Term Life Insurance benefit at no cost to employees
- Up to 4 weeks PTO
- 401(k) with company match
- Continuing Education reimbursements
- MedBridge Membership
- Yearly review for growth opportunities
- Professional Development Growth Tracks
- Tuition discounts for employees and their families
- TicketsAtWork and LifeMart company perks
Requirements
- Bachelor's or Master's Degree required; Doctorate degree preferred
- Professional license/certification required
- Valid CPR license
- Minimum of three years' clinical outpatient experience and two years' clinical supervision or clinical program development experience preferred
- Knowledge of EMR systems
- Able to troubleshoot; keen sense for decision making and judgment; action oriented
- Approachable, team player, and effective at building and fostering teamwork; maintains composure when dealing with conflict
- Excellent customer service, interpersonal, and communication skills
Responsibilities
- Responsible for meeting census goals of the clinic and each clinician (office KPIs, number of patients seen); conduct scorecard review weekly with RCD
- Work with People Operations to ensure compliance with all federal and state employment laws
- Facility maintenance
- Review and approve timecards through ADP, ensuring adherence to all federal and state regulations with respect to Exempt and Non-Exempt staff
- Interview and hire (clinical, admin, aide) in collaboration with HR
- Train and onboard clinical staff; conduct ongoing evaluation of performance
- Resolve performance problems at the clinic level and elevate to HR when appropriate
- Monitor staff compliance
- Follow up with patients on low net promoter scores
- Monitor monthly budget of visits, labor, and clinical supplies
- Monitor documentation audits, Medicare compliance, and patients approaching MMR cap
- Conduct prompt EMR schedule review weekly
- Monitor staff unsigned notes
- Perform new patient evaluation audits weekly
- Manage and approve expenses of staff in the clinic
- Physician referral management, including outreach visits and direct access review
- Manage clinical support staff expenses, scheduling, and interviewing/hiring/termination
- Monitor discharge policy adherence
- Order clinical supplies monthly
- Adhere to the lost patient log workflow
- Hold weekly call with RCD
- Hold weekly meeting with OM