Clinical Customer Service Specialist

Dental Customer Service Specialist-Omaha, NE/Bel Drive Dental Bel Drive Dental – Omaha, NE $21–$25/hour DOE | Full-Time, M-TH, 8am-5pm, Fridays 8am-12noon | Great Benefits! Quick Apply — You’re a Great Fit If You Have 2+ years of Dental customer service experienceHave experience working in a dental office!Are Friendly, organized, positive, and comfortable in a fast-paced environment If this sounds like you, we’d love to meet you! Bel Drive Dental is looking for a Dental Customer Service Specialist/Scheduler to join our growing team. Our mission is simple: save our patients pain, time, and money while creating an outstanding patient experience! Why You’ll Love Working Here Free dental care for you and your immediate familyHealth, vision, and life insuranceHealth Savings Account (HSA)Paid Time Off (PTO) accrual starting after initial 80 hours or 2 weeks! 401(k) with employer matchingProfit sharing & bonus opportunitiesContinuing education reimbursementReferral bonus programUniform reimbursementBirthday gift cardPositive, supportive team culture What You’ll Do Welcome patients and provide outstanding customer service!Answer incoming calls and schedule appointments to keep schedules full for our amazing patients!Check patients in and out at the front deskRespond to voicemails, emails, texts, and appointment requests very timelyCollect payments and enter them into the practice software, Dentrix AscendMaintain HIPAA complianceHelp create a positive, professional clinic environment for everyone! What We’re Looking For:2+ years of customer service experienceDental office experience requiredExperience with Dentrix Ascend or dental software preferredStrong multitasking and communication skillsPositive attitude and team mindsetAbout Bel Drive Dental:Bel Drive Dental is committed to building a supportive, positive workplace where team members can grow while making a difference in our community. We will hire for personality and train for performance, and we’re proud to serve patients across the Omaha area. #hc268239