Clinical Coordinator, Quality Assurance

About the Role

Manages and coordinates organization-wide efforts to ensure that performance improvement (PI) and quality improvement (QI) programs are developed and managed using a data-driven focus. Aligns priorities for improvements with ongoing strategic imperatives. Provides leadership to ensure assigned areas/departments focus on improving operational performance, quality, program efficiency, and effectiveness. Leads efforts to improve core measures, key performance indicators, and evaluates the impact of systems improvements on quality of care and publicly reported data. Researches and develops PI and QI training programs to enable the hospital community to achieve improvements in priority health focus areas.

Responsibilities

• Manages and ensures implementation and effectiveness of performance improvement systems.
• Facilitates performance improvement activities that lead to a positive and measurable impact on process and outcome measures.
• Researches, designs, and conducts organization-wide performance and quality training.
• Assists departments in evaluating and improving the effectiveness of their practices and resource use.
• Establishes a continuous performance and quality improvement effort, including monitoring and reporting systems for assigned departments.
• Performs ORYX/CMS data abstraction within specified timeframes.
• Conducts chart reviews for actual or potential quality-of-care issues.
• Provides regular feedback on the status of performance and quality improvement efforts and their impacts.
• Coordinates with assigned project managers on identified projects or initiatives.
• Researches and recommends implementation of "evidence-based" performance measures.
• Centralizes and tracks/trends the hospital mortality review process.
• Assists in the maintenance of physician quality management files.
• Increases program interactions to address knowledge deficits on quality, regulatory, and performance improvement requirements.
• Assists the Director with other activities as needed.
• Performs other duties and projects as assigned.

Requirements

• Bachelor’s Degree (BA/BS) with a preference for a graduate degree in a major healthcare-related field.
• Minimum three (3) to five (5) years of experience in healthcare.
• Experience in Performance Improvement and Quality Leadership desired.

Skills

• Knowledge of performance improvement methodologies, core measures abstraction, safety, and reliability science.
• Skilled in communicating effectively, facilitating group processes, and training staff.
• Ability to prepare data analysis and establish effective working relationships with employees, public/private organizations, and regulatory agencies.
• Proficiency with PCs, desktops, laptops, and Microsoft Office software (Word, Excel, Outlook, etc.).
• Excellent verbal and written communication skills in English.
• Familiarity with hospital department operations.

Licenses & Certifications

Current NY State RN License preferred.

Physical Requirements

• Prolonged periods of standing, walking, talking, sitting, hearing, and bending throughout the workday.
• May include some repetitive motions.

Pay

The salary range and/or hourly rate listed is a good faith determination of potential base compensation at the time of this job advertisement and may be modified in the future. Factors considered may include site, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity.