Clinical Coordinator - ER

About the role

The Emergency Department Clinical Coordinator oversees the throughput of patients through the Emergency Department in a timely, efficient, and organized manner. The Clinical Coordinator promptly and fully investigates and resolves complaints of patients, visitors, staff, and physicians, advising management/administration appropriately. The Clinical Coordinator demonstrates an ability to respond and provide direction in changing workload during crisis and emergency situations. The Clinical Coordinator accepts responsibility for helping employees understand difficult administrative decisions.

Responsibilities

• Assists with the expeditious processing of patient care services such as lab results, admission process, transportation and transfer of patients to the floor and communication with ancillary personnel.
• Works collaboratively with the Emergency Department Physician.
• The Clinical Coordinator is a liaison between nurses, physicians, patients and family members and will address customer concerns, making practical decisions and recommendations for problems and/or issues that arise during the shift.
• Is competent to act as a clinical resource for staff.
• Obtains information and interpret information in terms of the patient's needs.
• Demonstrates knowledge of growth and development.
• Understands the range of treatment needed as appropriate to the ages of the patients serviced.
• Participates in the management of human resources through assisting, evaluation, counseling, and hiring of staff.
• Ensures that current criteria-based job performance standard and applicable competencies exist for each member of the staff.
• Ensures that performance evaluations are completed in a timely fashion for both annual and probationary evaluations.
• Facilities the appropriate completion and timely submission of human resource documentation.
• Appropriately counsels and disciplines staff in a timely manner.
• Participates in the interview process for the hiring of new staff.
• Assures current, comprehensive, and timely department-specific orientation for all new employees.
• Maintains an open communication with staff on organization, national health care and professional issues.
• Utilizes individual patient classification system which predicts nursing care requirements by shift, and maintains documentation to discern trends and patterns of nursing care delivery by shift and staff mix in the daily staffing of the unit.
• Accesses and assists in the implementation of staff development and cross-training as needed.
• Supports all hospital programs to include, but not limited to, risk management, safety and infection control.
• Assists in and understands Year-To-Date (YTD) compliance with labor hour benchmark per unit of service.
• Acts to facilitate interdepartmental interactions.
• Demonstrates effective problem-solving.
• Assists in the completion of standards of care, policies, and procedures are appropriate and current and that they have been reviewed with all staff members.
• Assists in the review and revision of policies and procedures as necessary, but not less than every three years.
• Assist the Director in the development and accomplishment of department long and short term goals.
• Assists in the controls and monitoring of supply costs to achieve flexed budgeted costs on a quarterly basis.
• Identifies areas of cost savings through labor and supply utilization efficiency's and communicates suggestions to Director.
• Maintains personal current knowledge and expertise in the Emergency/Trauma field.
• assists in development of a department strategic plan.
• Facilitates and supports the clinical strategic plan.
• Facilitates and supports the organizational strategic plan.
• Integrates Process Improvement (PI) into daily operations.

Qualifications

• CURRENT COMPETENCIES:
• 1. California RN License.
• 2. Skills Competencies
• 3. Current American Heart Association BLS Certification (maintained current at all times).
• 4. Current American Heart Association ACLS Certification (maintained current at all times).
• 5. PALS
• 6. MICN within 6 to 9 months of hire
• 7. AB-508 Nonviolent Crisis Intervention within six (6) months of hire
• 8. ENPC, TNCC and CEN - preferred

Organization Description

Desert Care Network serves the healthcare needs of the Coachella Valley and Morongo Basin regions in Southern California with three hospitals Desert Regional Medical Center in Palm Springs, JFK Memorial Hospital in Indio and Hi-Desert Medical Center in Joshua Tree. The hospital network provides advanced care with services such as comprehensive stroke care, a cancer center, a Level 1 Trauma Center and the only Level 3 Neonatal Intensive Care Unit (NICU) in the Coachella Valley. Desert Care Network is committed to healthcare equality. Join our team!

Employment Practices

Our employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Salary

$47.33 - $73.34 hourly