Clinical Coordinator - CMA, LPN, RN

About the role

The Clinical Coordinator plays a crucial role in ensuring the seamless coordination of patient care. This position involves proficient chart preparation, communication, scheduling of patient visits, appropriate utilization and logging of chronic care management activities, and provider and patient support. This position will be working in the Ellijay office daily.

Schedule

This is a full-time, salary-based 8-hour position (8:00 AM–5:00 PM, Monday–Friday).

About Us

We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care.

Benefits

• Competitive Compensation Package with Bonus Opportunities
• Employer Matched 401K
• Free Visit & Prescriptive Services with HDHP Insurance Plan
• Employer Matched HSA
• Generous PTO Package
• Career Development & Growth Opportunities

Responsibilities

• Review and organize patient medical records in preparation for visits.
• Ensure all necessary documentation, test results, documents, diagnoses, and relevant information are accessible for the provider.
• Utilize Navina to ensure these are added, completed, and/or updated.
• Maintain accurate up-to-date patient records, including demographic information, contact details, insurance information, appointment history, etc.
• Ensure confidentiality and adhere to privacy regulations when handling sensitive patient information.
• Verify active consent forms and alignment paperwork are completed and in the patient’s chart.
• Reconcile medications.
• Collaborate with care team to schedule and coordinate patient appointments with the Company’s provider(s), and other members of the care team.
• Interact with patients via email, patient portal, telephone, text, in-person, etc. to gather necessary information, schedule and confirm appointments in advance, and provide pre-appointment instructions.
• Utilize communication methods such as phone, email, AthenaText, Microsoft Teams, etc.
• Appropriately and accurately document and log care management activities.

Qualifications

• Must be a Certified Medical Assistant (CMA) or licensed nurse (i.e., LPN or RN).
• Must be licensed in the state of employment. Certification/license must be in good standing with the appropriate board.
• A minimum of one (1) year experience in a healthcare setting preferred.
• Must hold and maintain current CPR certificate.
• High school diploma or equivalent required.
• Should demonstrate strong interpersonal and communication skills under all conditions and circumstances.
• Ability to foster a cooperative work environment.
• Team player with ability to manage multiple responsibilities and demonstrate sound judgment.
• Ability to read and communicate effectively.
• Strong written and verbal communication skills.
• Basic computer knowledge.
• Must be able to work flexible hours and travel between offices, facilities, etc.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working condition.