Clinical Coordinator

About the Role

The Clinical Coordinator is a licensed mental health professional who provides clinical leadership, supervision, and oversight to Community Treatment staff to ensure the delivery of high‑quality, person‑centered, recovery‑oriented services. The role supports staff development, promotes evidence‑based practices, ensures regulatory compliance, and collaborates with internal leadership and community partners to improve consumer outcomes and system‑level performance across Community Treatment programs. The Coordinator serves as a clinical resource for staff and leaders, assists with complex clinical decision‑making, and maintains consistent clinical standards while meeting the needs of diverse populations across a tri‑county area.

Responsibilities

• Provide clinical oversight to coordinate and supervise services delivered through Community Treatment.
• Monitor service delivery to ensure quality, effectiveness, and regulatory compliance.
• Ensure documentation meets agency, state, and regulatory standards.
• Promote and uphold the program philosophy: strength‑based, recovery‑oriented, person‑centered, flexible, trauma‑informed, and evidence‑based.
• Support productivity goals and workflow efficiency.
• Educate staff on evidence‑based practices (e.g., DBT, Motivational Interviewing) and integrate them into daily practice.
• Assist staff in all phases of service provision, including screening, assessment, recovery planning, delivery, and discharge.
• Guide referral and intake processes, authorize services, and assign appropriate teams.
• Offer clinical guidance, consultation, and mentorship, including field supervision.
• Collaborate with Community Treatment leadership, providers, and community partners to address systemic barriers and enhance service coordination.
• Identify training needs and help develop curriculum to promote best practice, compliance, and skill development.
• Provide ongoing individual and group clinical supervision, crisis support, and direction during high‑risk situations.
• Work with managers to evaluate staff performance, offering coaching, mentoring, and feedback.
• Deliver clinical orientation and training on documentation, service delivery, and evidence‑based practices.
• Perform other duties as assigned to support Community Treatment operations and consumer care.

Requirements

• Master’s degree in Social Work, Psychology, or a closely related field.
• Two or more years of experience in the mental health field, preferably providing direct services.
• Active Wisconsin licensure as one of the following:
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Professional Counselor (LPC)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Psychologist
• Maintain licensure in good standing, including continuing education requirements.
• Valid Wisconsin driver’s license and personal vehicle for work‑related travel.
• Preferred: Experience providing clinical supervision and leadership.

Benefits

• Paid time off and paid holidays
• Health, dental, and vision insurance
• On‑site bistro and cafeteria
• Employee assistance program
• Newly updated facility
• Eligibility for the Wisconsin Retirement System (WRS) – hybrid defined benefit plan with 7.2% employee contribution matched 100% by NCHC

Pay

Starting salary range: $83,242 – $90,646, based on education and experience.

Schedule

Full‑time, on‑site position; typically weekdays during business hours.

About North Central Health Care

North Central Health Care (NCHC) is a Central Wisconsin healthcare organization serving the counties of Langlade, Lincoln, and Marathon. With more than 600 professionals, NCHC provides mental health treatment, addiction services, long‑term and short‑term care, physical therapy, crisis stabilization, and more. For additional information, visit www.norcen.org/careers. NCHC is an Equal Opportunity Employer and provides reasonable accommodations in compliance with the Americans with Disabilities Act.