Clinical Coordinator

About the Role

The Clinical Coordinator supports the delivery of coordinated, patient-centered care across clinical and research programs at Marshall University and Marshall Health. Projects may include connected care, remote patient monitoring (RPM), diabetes and hypertension management, obesity and cardiometabolic health, and other initiatives serving rural and underserved populations. Working with clinical leadership and program managers, the coordinator organizes patient care activities, supports participating sites, and ensures timely follow-up of monitoring results, referrals, and care plans. The role connects multidisciplinary teams to deliver consistent care between visits. Candidates with nursing, pharmacy, or relevant science degrees are welcome. Duties are assigned according to education, training, demonstrated competencies, and professional licensure where applicable. Clinical assessments and treatment decisions remain with appropriately licensed professionals.

Responsibilities

• Coordinate patient identification, referrals, eligibility review, enrollment, and baseline information collection.
• Ensure treating provider confirms clinical eligibility and complete required consent and program documentation.
• Assess care coordination needs, including barriers related to transportation, connectivity, health literacy, medication access, and social support.
• Arrange appropriate referrals and track their completion.
• Coordinate appointments, monitoring reviews, laboratory follow-up, nutrition counseling, lifestyle coaching, and other services in the care plan.
• Support transitions between hospital, outpatient, home, and community settings.
• Coordinate patient onboarding to monitoring devices and platforms, including education, setup, and technical assistance.
• Track monitoring information, route abnormal findings to clinicians, and escalate urgent issues.
• Provide culturally responsive patient education and support medication reconciliation within professional scope.
• Serve as a clinical coordination contact for participating sites and interdisciplinary teams.
• Support staff training, maintain protocols, and collaborate with community partners.
• Document patient interactions, assessments, and follow-up in electronic health records and program systems.
• Participate in quality improvement, case reviews, and incident reporting.

Qualifications

• Degree in nursing, pharmacy, or bachelor’s/higher in biology, biomedical sciences, health sciences, physiology, nutrition, or related field.
• At least one year of relevant experience in healthcare, clinical research, patient coordination, or chronic disease programs.
• Knowledge of chronic disease care and patient education.
• Strong communication, organizational, and interpersonal skills.
• Proficiency with electronic health records and office software.
• Ability to travel to clinical and community sites as needed.

Preferred Qualifications

• Advanced degree in a relevant science or health discipline, BSN, or PharmD.
• Experience with diabetes, hypertension, obesity, or cardiometabolic diseases.
• Experience in outpatient care, rural health, transitional care, or population health.
• Familiarity with remote patient monitoring, telehealth, or clinical research coordination.

Location: MURC - Marshall University Research Corporation

Salary: Commensurate with education, experience, and internal equity