Clinical Consultant, Professional Services

About the role

The successful candidate will be responsible for implementing interoperability and connectivity products for BD customers, providing clinical leadership, and collaborating with hospital clinicians and EMR vendors.

Responsibilities

• Demonstrates extensive knowledge and understanding of relevant clinical operations, products, and services.
• Provides clinical leadership to BD customers in the implementation of interoperability and connectivity products.
• Interacts and supports Project Managers to ensure timely and productive implementations.
• Collaborates with hospital clinicians and EMR vendor to facilitate and participate in the development of policies and procedures; defining workflows, protocol developments and updates; resource group development; device education; go-live and post-implementation clinical rounds and consulting.
• Provides basic HL7 message interpretation and failure resolution to customers and ability to escalate to technical SME when appropriate.
• Provides follow up to customers, according to department guidelines/criteria, for the purpose of system assessment, customer satisfaction, problem solving, and evaluation of the BD product/solutions.
• Develops recommendations to assure that customers experience the full benefit and capabilities of solutions implemented.

Requirements

• Bachelor's degree required or equivalent experience; advanced degree or certification preferred.
• 4-6 years of experience in related field or equivalent combination of education and experience.
• Current active nursing license required.
• Must be able to lift a minimum of 40 lbs.
• Must be able to work independently from home office.
• Must be able to work flexible hours, including some nights and weekends.
• Must be able to lift a minimum of 40 lbs.
• Must be able to lift a minimum of 40 lbs.
• Must be able to lift a minimum of 40 lbs.

Qualifications

• Expertise in small to medium hospital systems clinical workflow processes, hospital data set/drug library build, clinical system integration, clinical device settings, and interface validation.
• Ability to interact and guide diverse cross-functional teams with a focus on large hospital systems and small/medium IDN level health systems.
• Knowledgeable with BD Medication Systems Infusion products.

Skills

• Communication: Facilitate conference calls and customer meetings primarily for small to medium hospital systems for BD Medication Systems Infusion product implementations.
• Technical: Expert knowledge of small to medium hospital systems clinical workflow processes, hospital data set/drug library build, clinical system integration, clinical device settings, and interface validation.
• Influencing: Influences customer acceptance and utilization of BD Medication Systems Infusion products and services in multi-site and/or complex environments.

Benefits

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Pay

$91,500.00 - $146,300.00 USD Annual

Schedule

Home based position with travel. Travel may range from 75 - 100%, overnight travel. Position requires flexible working hours, including some nights and weekends. Ability to work independently from home office.

Preferred

• Acute care hospital experience required, preferably with nursing informatics or leadership experience; Pediatric, NICU, and Oncology experience highly desired.
• Specific knowledge of BD business highly desired.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.