Clinical Consultant, Professional Services

About the role

The role is a Home based position with travel. Travel may range from 75 - 100%, overnight travel. Position requires flexible working hours, including some nights and weekends. Ability to work independently from home office.

Responsibilities

• Demonstrates extensive knowledge and understanding of relevant clinical operations, products, and services.
• Provides clinical leadership to BD customers in the implementation of interoperability and connectivity products.
• Interacts and supports Project Manager to ensure timely and productive implementations.
• Collaborates with hospital clinicians and EMR vendor to facilitate and participate in the development of policies and procedures; defines workflows, protocol developments and updates; resource group development; device education; go-live and post-implementation clinical rounds and consulting.
• Provides basic HL7 message interpretation and failure resolution to customers and ability to escalate to technical SME when appropriate.
• Provides follow up to customers, according to department guidelines/criteria, for the purpose of system assessment, customer satisfaction, problem solving, and evaluation of the BD product/solutions.
• Develops recommendations to assure that customers experience the full benefit and capabilities of solutions implemented.

Qualifications

• Bachelor's degree required or equivalent experience; advanced degree or certification preferred.
• 4-6 years of experience in related field or equivalent combination of education and experience.
• Current active nursing license required.
• Must be able to lift a minimum of 40 lbs.
• Must be able to provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions.
• Preferred: Acute care hospital experience required, preferably with nursing informatics or leadership experience; Pediatric, NICU, and Oncology experience highly desired. Specific knowledge of BD business highly desired.