Clinical Consultant, Hospital Solutions

About the Role

The Clinical Consultant plays a key role in the Sales and Marketing organization, focusing on maintaining and improving customer relationships to enhance revenue in select existing and new accounts. This position requires a strong clinical background and the ability to develop and execute strategic plans for dialysis centers across Minnesota, Wisconsin, Iowa, Kansas, Nebraska, North Dakota, and South Dakota.

Responsibilities

• Collaborate with assigned sales partner(s) to develop customized product and therapy solutions, provide training on equipment and therapies, and perform market development throughout the opportunity cycle.
• Conduct prospecting and demand generation activities by serving as a therapy thought leader at clinical forums, scientific seminars, and other professional settings; build relationships with key influencers, including patient advocates, Fellows, physicians, and nurses.
• Understand market dynamics and stay updated on competitor information and advantages.
• Act as a trusted advisor to patients by providing technical expertise, demonstrating in-depth workflow understanding, and applying comprehensive therapy knowledge.
• Partner with Value Streams to support commercialization and launch of new products, assist in training and labeling processes, and deploy marketing programs such as "Experience the Difference."
• Support the development and deployment of training programs for patients, nurses, physicians, and internal stakeholders to maximize understanding and adoption of products and therapies.
• Demonstrate key product and therapy features, linking them to customer and patient needs, and provide technical guidance to support clinical and business initiatives.
• Assess clinical environments and collaborate with staff to implement training and improvement plans that optimize patient outcomes, operational performance, and adoption of therapies.
• Maintain clinical competency through nephrology literature, meetings, products, and services, and their clinical application.
• Apply deep, extensive therapy knowledge to provide insights on clinical outcomes, protocols, and procedures.
• Mentor Clinical Educators to improve their knowledge base and facilitate the consultative process.
• Assist in quality improvement and instruction on managing patient outcomes.
• Work collaboratively with assigned area and regional account executives to develop strategic account planning and targeting, ensuring teamwork and proper allocation of nursing resources.
• Effectively train and motivate nursing staff to be successful trainers, covering therapy concepts, practical applications, regulations, and policies (National, Regional, and Facility).
• Plan and implement regional educational sessions (basic and advanced) for nurses.

Requirements

• Bachelor’s degree required or equivalent of education and experience.
• Registered Nurse (RN) with current RN license or equivalent preferred; BSN preferred.
• B.S./B.A. or equivalent; MBA preferred.
• 5+ years of sales and/or 5+ years of Clinical Education in the dialysis industry.
• Very strong interpersonal skills and ability to interact with nursing staff, ancillary staff, and leadership at all levels.
• Self-starter with an energetic, positive, and can-do attitude.
• Must reside within the assigned territory (Minnesota, Wisconsin, Iowa, Kansas, Nebraska, North Dakota, and South Dakota) for easy and short travel to target accounts.

Physical Demands and Working Conditions

• Must be able to physically cover and maintain regular face-to-face contact with customers over a large geographic area.
• Extensive travel up to 85% by automobile, train, or airplane, including overnight stays; occasional weekend travel may be necessary.
• Lifting requirements of up to 75 lbs.

Pay

Base Salary Annual Rate: $100,000.00 - $120,000.00, depending on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. This position also includes a variable compensation plan and a monthly car allowance.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and parental leave.